Chief Operations Officer

Our client is seeking a COO to join their team, based in Namibia.

Responsibilities:

1. Oversee day-to-day operations in the clearing and forwarding department to ensure efficiency, productivity, and profitability.
2. Manage logistics, finance, and human resources within the department efficiently.
3. Monitor financial data, identify trends, and make recommendations to the Directors.
4. Compile periodic budgets and forecasts; monitor adherence to financial targets.
5. Control debtors and manage the financial aspects of the department.
6. Collaborate with the executive team to set company performance goals.
7. Ensure compliance with industry regulations and liaise with Government Authorities to meet local and international requirements.
8. Develop and implement standard operational procedures and company policies.
9. Demonstrate proficiency in articulating and broadcasting business achievements through various social media platforms.
10. Conduct annual employee reviews and address performance, disciplinary, and grievance issues.
11. Visit clients and suppliers to understand their needs, changes within their environments, and explore potential business expansion opportunities.
12. Establish and maintain positive stakeholder relationships with government offices to address regulatory matters impacting the logistical industry.
13. Foster a positive work culture and provide motivational support to create a conducive environment within the department.
14. Explore new business development opportunities, which may involve travel as necessary.

Skills:

1. Proficiency in comprehending financial reports and basic bookkeeping practices.
2. Familiarity with regulatory compliance within the logistical industry.
3. Strong problem-solving abilities and capability to anticipate errors and omissions.
4. Exceptional communication and interpersonal skills effective for stakeholder management.
5. Ability to adapt to changing priorities within a fast-paced environment.
6. Skill in mentoring and developing employees, fostering a positive work environment.
7. Strong leadership and management skills.
8. Sound understanding of analytics and performance indicators.
9. Strong business acumen.
10. Ability to work under pressure within a volatile environment.

Qualifications:

1. Degree or Diploma in Business Administration or a relevant field.
2. A minimum of 10 years of experience in a senior management role within the Clearing & Forwarding and Shipping industry.
3. Knowledge of Customs, Shipping Lines, and transport procedures and requirements.
4. Working knowledge of data analysis and performance/operation metrics.
5. Proficiency in IT/Business infrastructure and MS Office, with intermediate to advanced Excel skills.