Chief Operating Officer

Stonebridge HR Solutions; Pretoria; On-site; ZAR 800,000 - 1,500,000; Full time

Job summary

A leading company is seeking a Chief Operating Officer (COO) to manage operational functions and drive business performance. The ideal candidate will have over 10 years of executive experience, strong leadership abilities, and a focus on customer satisfaction and strategic growth. This role requires a tech-savvy leader with an enquiring mind to establish systems that support the company's rapid expansion. Join an exec team that values integrity, accountability, and strong culture-building.

Qualifications

• 10+ years of executive operational experience.
• Strong leadership and team management skills.
• Experience in managing systems and processes.

Responsibilities

• Manage primary operational functions across the company.
• Implement scalable systems for rapid business growth.
• Involved in sales strategy and execution.

Skills

Leadership

Customer service

Team management

Operational execution

Tech savvy

Job description

• 10+ years proven Operational experience on an executive level
• Natural leader - Ability to lead a team ( High EQ )
• Ability to roll out systems (Essential)
• Tech savvy

Experience :

A history of operating roles where the individual was directly responsible :

• For execution.
• For leading winning teams
• Customer responsibility in some form
• Growing businesses
• Managing complex systems or processes

Attributes :

• Values of honesty, integrity, accountability.
• Builds trust, accountability and openness
• A strong Leadership ability, leading through and with people. Setting the course and winning hearts and minds to build the winning culture.
• Enquiring and open mind to help the company develop strategically and also tactically through making sure their market offerings are relevant for their target customers.

Responsibilities :

• Directly responsible for managing the primary operational functions across the businesses including Customer service, Customer experience, IT, Projects, Marketing, Service Providers & agents.
• Proposing and then implementing scalable systems and processes to enable continued rapid growth of the company.
• The COO will be closely involved in the selling strategy and execution of the business.
• Working in a close-knit executive team to drive the business performance, customer satisfaction and a winning employee culture.

Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

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