Chief Operating Officer

The Legends Agency; Johannesburg; On-site; ZAR 1 800 000; Full time

Job summary

An established industry player is seeking a Chief Operating Officer to lead their operations in Johannesburg. This pivotal role involves overseeing various functions, implementing strategic initiatives, and driving operational excellence. The ideal candidate will possess strong leadership skills, a strategic vision, and the ability to foster a collaborative work environment. With a focus on optimizing processes and managing resources, you will contribute significantly to the company's growth and competitive edge. If you have a passion for operational leadership and a track record of success, this opportunity is perfect for you.

Qualifications

• 10+ years in leadership roles, with experience in COO or related positions.
• Strong financial analysis and decision-making skills.

Responsibilities

• Oversee daily operations ensuring efficiency and effectiveness.
• Develop and implement operational strategies aligned with company goals.
• Lead and mentor a high-performing operations team.

Skills

Leadership

Strategic Vision

Financial Acumen

Regulatory Knowledge

Communication

Change Management

Decision-Making

Adaptability

Education

Bachelor's degree in Business Administration

MBA or advanced degree

Job description

Job Description: Chief Operating Officer Johannesburg

Annual Salary: Up to R 1 800 000 negotiable

Position: Head of Department TA Management Board (Initially)

Review Period: Appraisal reviews to be held Quarterly

The Chief Operating Officer (COO) is a key executive position responsible for overseeing the day-to-day operations and ensuring the efficient functioning of the organization. As COO, you will work closely with the executive team to develop and implement strategies and processes aligned with overall goals. Your primary responsibilities include ensuring the soundness of all functions reporting to you, optimizing processes, managing resources, continuous improvement, governance, supporting company growth, and mitigating risks. Your leadership, strategic vision, and strong operations experience, combined with business acumen, will be essential in driving growth, improving operational efficiency, and fostering a collaborative work environment. Your role is critical to the smooth functioning and growth of the company, contributing significantly to achieving objectives and maintaining a competitive edge in the market.

Primary Responsibilities

• Oversee functions such as Delivery, Risk Management, PMO, Finance, and Human Resources.
• Implement business strategies and ensure operational efficiency.
• Develop and implement operational strategies aligned with the company's mission and objectives.
• Oversee daily operations, ensuring efficiency and effectiveness.
• Identify operational challenges and address them to ensure sustainable, scalable operations.
• Identify areas for process improvement and streamline operations to enhance productivity.
• Lead and mentor a high-performing operations team, fostering a culture of excellence.
• Collaborate with the executive team to set and achieve company goals.
• Oversee resource allocation, including financial, human, and technological resources.
• Ensure compliance with regulatory requirements and develop risk management strategies.
• Implement KPIs and metrics to monitor performance and make data-driven decisions.
• Foster cross-departmental collaboration for seamless workflow and communication.
• Maintain industry knowledge, develop stakeholder relationships, and implement best practices in payments processing.
• Develop and manage the operational budget, monitor financial metrics, and ensure profitability.

Skills Required

• Leadership: Ability to lead, motivate teams, and drive operational excellence.
• Strategic Vision: Ability to develop and execute operational strategies aligned with long-term goals.
• Financial Acumen: Strong skills in financial analysis and decision-making.
• Regulatory Knowledge: Familiarity with industry regulations and compliance.
• Communication: Excellent interpersonal and communication skills.
• Change Management: Experience in leading organizational change.
• Decision-Making and Problem-Solving: Ability to make informed decisions and solve complex operational issues.
• Adaptability and Collaboration: Ability to adapt to changing conditions and work effectively with others.

Qualifications and Experience

Education: Bachelor's degree in Business Administration, Finance, or a related field. An MBA or advanced degree is an advantage.

Experience:

• Minimum of 10 years in a leadership role, with 2-3 years in a COO or related position, preferably in fintech, payments, or transactional banking sectors.

Note: As business needs evolve, your role may adapt accordingly, and additional tasks may be assigned. This document and the associated KPIs are subject to periodic review and modification as needed.