Chief Corporate Services Officer at GEMS

Government Employees Medical Scheme; Pretoria; Hybrid; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player is seeking a Chief Corporate Services Officer to lead its Corporate Services Division. This role is pivotal in driving the execution of the Corporate Services strategy, ensuring compliance with regulations, and managing key functions like HR and Facilities Management. The ideal candidate will possess a strong background in strategic leadership and a commitment to organizational excellence. This position offers a unique opportunity to shape the future of corporate services within a dynamic environment, making a significant impact on the organization's success and member satisfaction.

Qualifications

• Post Graduate Qualification in Business Management or HR is required.
• 12 years of functional experience in Corporate Services Senior Management role.

Responsibilities

• Provide strategic direction for Corporate Services aligned with organizational strategy.
• Oversee HR, B-BBEE, and Facilities Management functions.
• Ensure compliance with legislative and statutory requirements.

Skills

Negotiation and influencing skills

Communication skills

Analytical and problem-solving skills

Leadership

Policy development

Strategic thinking

Corporate project management

Coaching and mentoring

Stakeholder management

Innovation

Education

Post Graduate Qualification (NQF Level 8) in Business Management or Administration or Human Resources

Post Graduate Qualification (NQF Level 9) in Business Management or Administration or Human Resources

Job description

Introduction

The position of Chief Corporate Services Officer is vacant. The Chief Corporate Services Officer will report directly to the Principal Officer. The position is based in Pretoria and is a permanent position for employment.

The total remuneration package will be market related and is negotiable, based on qualifications and experience.

The closing date for applications will be Monday, 12 May 2025.

This function is broadly responsible for providing strategic direction and driving the execution of the Corporate Services strategy in alignment with the organisation's overall goals and objectives. The function leads the Corporate Services Division in delivering efficient and effective services in compliance with legislative and statutory requirements and contributes to the organisation's strategic success as part of the executive management team.

Duties & Responsibilities

The Chief Corporate Services Officer will be required to provide support to the Principal Officer through the implementation of the following Key Performance Areas (KPAs):

• Provide strategic direction and drive the execution of the Corporate Services strategy aligned with the overall organisational strategy.
• Oversee Corporate Services functions, including Human Resources (HR), Broad-Based Black Economic Empowerment (B-BBEE), and Facilities Management, to ensure the Scheme achieves its goals.
• Ensure the delivery of efficient and effective Corporate Services in compliance with legislative and statutory requirements.
• Lead the implementation of policies, procedures, and strategies related to HR, B-BBEE, and Facilities Management.
• Participate as a member of the executive management team and contribute to the organisation's strategic objectives.
• Manage recruitment, talent management, succession planning, and staff development programmes.
• Oversee the implementation of performance management and organisational development (OD) initiatives.
• Ensure compliance with regulatory requirements, Scheme rules, and relevant HR legislation.
• Oversee risk identification, assessments, and the implementation of mitigation strategies.
• Develop and monitor the operational budget for the Corporate Services Division.
• Oversee procurement activities in alignment with organisational policies.
• Ensure the maintenance of office infrastructure, equipment, and compliance with Occupational Health and Safety standards.
• Build and sustain effective relationships with key stakeholders, both internally and externally.

Desired Experience & Qualification

Qualification requirements are:

• Post Graduate Qualification (NQF Level 8) in Business Management or Administration or Human Resources or equivalent in a related field.
• Twelve years of functional experience with between five to eight years in a highly strategic Corporate Services Senior Management role including staff management, budgetary, and leadership responsibility.

Desirable:

• Post Graduate Qualification (NQF Level 9) in Business Management or Administration or Human Resources or equivalent in a related field.
• Experience within the Healthcare industry.

Behavioural Competencies:

• Negotiation and influencing skills - Capable of influencing behaviours, decisions, and outcomes to achieve organisational objectives.
• Communication skills - Demonstrates excellent verbal and written communication skills to effectively share information and engage stakeholders.
• Analytical and problem-solving skills - Applies strong analytical skills to identify issues and develop effective, practical solutions.
• Leadership - Exhibits strong leadership skills, fostering excellence, collaboration, and cohesion within teams.
• Policy development - Skilled in developing and implementing policies that align with organisational goals and regulatory requirements.
• Strategic thinking - Able to think strategically and formulate long-term plans that drive organisational success.
• Corporate project management - Experienced in integrating and managing large corporate projects to ensure timely and effective delivery.
• Conceptual thinking - Excels in thinking conceptually to address complex challenges and develop innovative solutions.
• Coaching and mentoring - Demonstrate the ability to coach, train, and mentor individuals to develop their skills and capabilities.
• Awareness of trends - Maintains awareness of new trends, developments, and best practices within the field to ensure organisational competitiveness.
• Stakeholder management - Builds and nurtures strong relationships with internal and external stakeholders to achieve shared goals.
• Responsibility and reliability - Consistently responsible and reliable in delivering high-quality work and meeting commitments.
• Results-driven - Focused on achieving results and delivering measurable outcomes.
• Action-oriented - Takes initiative and decisive action to address priorities and achieve goals.
• Ethical conduct - Upholds integrity, professionalism, and ethical behaviour in all actions and decisions.
• Resilience - Demonstrates resilience and the ability to thrive in high-pressure environments while maintaining performance.
• Innovation - Continuously seeks innovative approaches to enhance processes and drive organisational improvement.
• Member-centric - Prioritises the needs of members, ensuring high-quality service and value delivery.
• Collaboration - Works collaboratively with others to build strong partnerships and achieve common objectives.

Interested?

The closing date for applications is 05 May 2025.

GEMS employs people with the highest level of integrity - submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose

Should you wish to have your information removed from the GEMS database, kindly send a request in writing to [Email Address Removed] .

GEMS adopts a hybrid work model.

GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.

Successful candidates will be required to seek approval to conduct other work outside of GEMS.

GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.