Chief Audiologist

NHS Ayrshire & Arran; Balfour; On-site; USD 25,000 - 35,000; Full time

Job summary

Join NHS Ayrshire & Arran as an Administrative Support role in a healthcare setting where you will facilitate patient referrals and provide essential clerical support. This position involves working with a multidisciplinary team and requires excellent communication and organizational skills. Full-time shifts include both day and night responsibilities, promoting patient-centered care in a supported environment.

Benefits

27 days annual leave

NHS Pension Scheme

Paid sick leave

Occupational health services

Qualifications

• Experience in healthcare and office environments is beneficial.
• Proficient in Microsoft packages.

Responsibilities

• Provide administrative and clerical support to healthcare staff.
• Facilitate patient referrals through effective communication.
• Work within a multidisciplinary team for patient care.

Skills

Communication

Organizational skills

Customer care

IT skills

Education

Educated to standard grade level

Job description

1 day ago Be among the first 25 applicants

The Role

As part of a multidisciplinary team, the post holder will provide a comprehensive service to patients and other health care professionals to facilitate referrals to the appropriate level and location of care.

• We receive referrals that are mainly conducted by telephone and provide advice on a wide range of clinical issues, some of which can be of a sensitive or complex nature - GPs/ANPs/SAS/Police are some of the professionals referring into the service.
• We work closely with ED/NHS24 in returning telephone calls to assess/triage patients and direct them to the most appropriate care setting.
• Effective communication and listening skills are required to ensure patient care needs are met
  
  

Additional Information Specific to the Role

• Shift Pattern – The FNC provides a 24-hour service, open 365 days and offers 12.5 shifts of both day and night shifts. The rota is 3 weeks of 3 shifts and 1 week of 4 shifts for full time hours.
  
  

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.
• Educated to standard grade level or experience in a similar role
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Proficient I.T. skills which include a working knowledge of Microsoft packages.
• Ensuring confidentiality, diplomacy and discretion are maintained at all times.
  
  

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Experience of Healthcare environment
• Experience of office environment
• Medical Terminology
• Knowledge of Trakcare Patient Management System
  
  

Contract type

Permanent

Various full time & part time

37 hours

Please note for the part time posts, the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in FNC+ department within Kirklands - NHSL Headquarters.

The working pattern for this role: 12 hour shifts, over 7 days, day, night & weekend

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Karen Stewart on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Carla Vargas, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some Of NHS Lanarkshire’s Benefits Include

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures
  
  

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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