Channel Management Head

FirstRand group; East London; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Join a leading financial institution as a Channel Management Head, where you will drive strategies to grow client portfolios and enhance service delivery. Ideal candidates have extensive experience in banking and wealth management, with a strong emphasis on leadership and client relationship management. Your expertise will be pivotal in achieving revenue targets and fostering a culture of exceptional client service. The role requires a proven track record in financial planning, alongside relevant qualifications.

Qualifications

• 8-10 years in banking, investment, financial planning, client-facing roles.
• At least 4 years in a leadership position.
• FAIS fit and proper status, RE5 and RE1 qualifications advantageous.

Responsibilities

• Achieve revenue targets by growing client portfolios and acquiring new clients.
• Manage budget goals and control costs to enhance efficiency.
• Cultivate productive relationships with stakeholders.

Skills

Client Relationship Management

Leadership

Financial Planning

Wealth Management

Education

NQF Level 8 qualification (Post Graduate Diploma in Financial Planning or BCom Honors)

Job description

To conceptualise, formulate and execute the product development strategy.

FNB introduction

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our Private Banking and Advisory Team, you will be surrounded by unique talent, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can :

• Achieve revenue targets by growing existing client portfolios or acquiring new clients.
• Meet the required Cost to Income for the Channel while managing budget goals and controlling costs to enhance efficiency.
• Foster a service culture that builds strong relationships and encourages exceptional client service.
• Cultivate and manage productive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
• Advise specialists on target management and actively participate in planning and presenting the Channel's budget.
• Maintain expert knowledge of specific products, pricing, application procedures, and processing timelines to drive Channel objectives and targets.

You will be an ideal candidate if you have;

• A minimum of 8-10 years of experience in banking, investment, financial planning, wealth management, and client-facing roles, with at least 4 years in a leadership position.
• A relevant NQF Level 8 qualification, such as a Post Graduate Diploma in Financial Planning or a BCom Honors in Investment or Risk Management.
• FAIS fit and proper status, with completed RE5 and RE1 qualifications being advantageous.

Additional Requirements

In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.

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POST

Take note that applications will not be accepted on or after the following date; kindly submit applications before the closing date indicated below.

29 / 06 / 25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose their disability information; the Bank will keep this information confidential unless required by law to disclose it.

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Channel Management Head • Pebble Mill House, The Quarry, Selborne, East London, 5201