Change Lead

Key Responsibilities

1. Assess and plan change interventions for tier 1 group systems project implementations.
2. Identify training and project communication needs.
3. Manage the analysis, design, and development of training and performance support materials.
4. Define and execute a Communications Plan to effectively disseminate key messages and align them with the changing business context.
5. Apply a structured methodology and contribute to change management activities, developing strategies to drive adoption of the changes required by the project.
6. Ensure effective implementation of the change and training plan through collaboration with trainers and stakeholders in IT and business.
7. Produce detailed reports and documentation to support the change management process.

Qualifications And Experience

1. A relevant tertiary qualification.
2. Knowledge of the TFG’s ADKAR change methodology.
3. At least 5 years of experience in Change Management processes and procedures.
4. Prior experience in systems project implementation.

Skills

1. Change Management Expertise.
2. Negotiation skills.
3. Communication skills.
4. Systemic thinking.
5. Stakeholder Management.
6. Ability to analyze alternatives and recommend solutions.
7. Strategic Thinking.
8. Project Management.

Behaviours

1. Business Insight - applies market and business insights to drive organizational objectives.
2. Collaborates - effectively works with others to achieve shared goals.
3. Communicates Effectively - conveys information clearly and impactfully.
4. Customer Focus - understands, anticipates, and meets customer needs and expectations.
5. Decision Quality - makes timely, informed decisions.
6. Ensures Accountability - takes responsibility and ensures others meet performance targets.
7. Manages Complexity - interprets and simplifies complex information.
8. Plans and Aligns - develops plans aligned with organizational goals.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an industry-wide impact.

We’re the designers, makers, shakers, and behind-the-scenes teams. Are you with us?