Change & Culture Specialist

Old Mutual Limited; Cape Town; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Old Mutual Limited is seeking a senior Change & Culture Lead to partner with executives and HR teams, driving strategic change across Wealth. This role translates business priorities into integrated culture strategies, enhances leadership alignment, and embeds sustainable ways of working within a complex regulatory environment.

The candidate will lead culture activation initiatives, build change capability, and use data to assess progress, adapt plans, and deliver measurable impact across the

Qualifications

• Bachelor’s degree in HR, Organisational Psychology, or related field.
• Recognised change management qualification or certification advantageous.
• At least 7 years in organisational change, culture transformation or organisational development.

Responsibilities

• Lead development and execution of integrated change and culture strategies.
• Partner with executives and project teams to embed people-side change.
• Conduct stakeholder and readiness assessments to identify adoption needs and risks.
• Translate culture priorities into observable leadership behaviors.
• Develop stakeholder engagement, sponsorship, comms, learning and reinforcement plans.
• Coach leaders to communicate change and model behaviours.
• Facilitate leadership alignment sessions and employee engagements.
• Identify and mitigate people-related risks affecting adoption or continuity.
• Establish fit-for-purpose change methodologies, tools and governance.
• Build change capability through content, toolkits and coaching.
• Define and monitor measures of readiness, adoption and culture impact.
• Use data to evaluate interventions and report progress.
• Manage multiple initiatives and adapt to changing priorities.
• Stay informed on best practices and apply insights to Wealth context.

Skills

Adaptability

Adaptive Thinking

Business Case Development

Business Requirements Analysis

Change Management

Data Compilation

Futures Thinking

Identifying Customer Needs

Issue Management

Managing Stakeholder Expectations

Negotiation

Oral Communications

Prioritization

Second Language

Solution Analysis

Education

Bachelor’s degree in Human Resources or related field

Change management qualification or certification

Job description

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Change & Culture Lead is a senior specialist role within the Old Mutual Wealth Human Capital team.

The role partners with executives, leaders, Human Capital Business Partners and project teams to lead the people and culture dimensions of strategic change across the business.

The successful candidate will translate business priorities into integrated change and culture strategies that build readiness, strengthen leadership alignment, drives adoption and embed sustainable ways of working.

The role will also lead culture activation initiatives, build change capability across the organisation and use data and employee insights to assess progress and continuously improve interventions.

This opportunity is suited to an experienced change and culture professional who is comfortable navigating ambiguity, influencing senior stakeholders and managing multiple priorities in a complex, highly regulated and rapidly changing environment.

The role is based in Pinelands, Cape Town

Responsibilities

• Lead the development and execution of integrated change and culture strategies aligned to business and Human Capital priorities.

• Partner with executives, sponsors, Human Capital Business Partners and project teams to integrate the people side of change into strategic initiatives.

• Conduct stakeholder, change impact and readiness assessments to identify affected groups, adoption requirements, risks and potential resistance.

• Translate culture priorities into clear, observable leadership and employee behaviours that can be activated and sustained in the flow of work.

• Develop and deliver stakeholder engagement, sponsorship, communication, learning and reinforcement plans.

• Coach and equip executives, leaders and change champions to communicate change effectively, role-model the required behaviours and support their teams through transition.

• Facilitate leadership alignment sessions, workshops, focus groups and employee engagements that build understanding, commitment and accountability.

• Identify, manage and mitigate people-related risks and barriers that could affect adoption, culture or business continuity.

• Establish fit-for-purpose change methodologies, tools, templates and governance practices that support disciplined and consistent execution.

• Build practical change capability across line leadership and the Human Capital community through learning content, toolkits, coaching and knowledge transfer.

• Define and monitor measures of change readiness, adoption, employee sentiment, behavioural shift and culture impact.

• Use feedback and data to evaluate the effectiveness of interventions, recommend corrective action and report progress to key stakeholders.

• Manage multiple initiatives simultaneously, adapting plans quickly as business priorities and operating conditions evolve.

• Stay informed about emerging practices in organisational change, culture, employee experience and transformation, and apply relevant insights to the Wealth context.

Qualifications and Experience required

• A relevant bachelor’s degree in Human Resources, Organisational Psychology, Organisational Development, Business, or a related field.

• A recognised change management qualification or certification is advantageous.

• At least 7 years of relevant experience in organisational change, culture transformation or organisational development, including experience leading complex or enterprise-wide change initiatives.

• Demonstrated experience developing and executing integrated change strategies across multiple stakeholder groups.

• Proven experience advising, coaching and influencing executives and senior leaders.

• Experience designing and facilitating leadership, culture and employee engagement interventions.

• Strong understanding of culture change, organisational behaviour, employee engagement and diversity, equity, inclusion and belonging principles.

• Experience using qualitative and quantitative data to assess readiness, sentiment, adoption and intervention effectiveness.

• Experience in financial services or another complex, highly regulated environment is advantageous.

• Experience working effectively in a fast-paced environment with shifting priorities, competing demands and high levels of ambiguity.

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Skills

Adaptability, Adaptive Thinking, Business Case Development, Business Requirements Analysis, Change Management, Data Compilation, Futures Thinking, Identifying Customer Needs, Issue Management, Managing Stakeholder Expectations, Negotiation, Oral Communications, Prioritization, Second Language, Solution Analysis

Competencies

Balances Stakeholders

Communicates Effectively

Cultivates Innovation

Drives Engagement

Drives Results

Ensures Accountability

Manages Complexity

Nimble Learning

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

08 September 2026 , 23:59

_ The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. _

_ The Old Mutual Story! _