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An established industry player is seeking a dedicated individual to support Wealth Advisers in managing client portfolios and queries. This role involves preparing investment proposals, ensuring compliance with FICA regulations, and maintaining effective communication with clients. The ideal candidate will possess a strong background in financial planning, excellent problem-solving skills, and proficiency in both English and Afrikaans. Join a dynamic team where your contributions will directly impact clients' financial success and where innovative thinking is encouraged. This opportunity is perfect for those looking to make a meaningful difference in the financial services sector.
Assist and support Wealth Adviser by dealing with client queries telephonically or by written correspondence as required.
Manage incoming calls and make sure that all calls are attended to in an efficient and timeous manner.
Work closely with Wealth Adviser.
Provide ongoing feedback to clients.
Preparing and implementing investment proposals.
Processing of new business applications (capturing and quality checking).
Follow up on applications and instructions.
Assist clients with completing forms, check forms for correctness, updating of client information, obtain all FICA related information from client.
Ensure all electronic documents are loaded on the internal system.
Responsible for client’s portfolio switches, rebalances, withdrawals, investment allocation, local and offshore share portfolios.
Prepare cash flow analysis and retirement planning calculations.
Dealing with script transfers, personal share portfolios and load fees on IRESS system.
We welcome innovative and creative thinking.
Qualifications: