Job Description: Our client is one of South Africa's leading glass repair and replacement companies, with a firm commitment to offering excellent customer service.
Requirements:
Bachelor of Commerce Degree in Management or relevant
7 years experience as a Fitment Centre Manager
At least 2 years experience in General Management
Responsibilities:
Ensure the achievement of company budgets by generating sales/revenue
Ensure and deliberately manage excellent customer service by empowering all staff through effective communication, understanding of cause and effect, and training/improvement opportunities
Enforce and effectively manage compliance to standard business practices and procedures
Attend to and embrace new business-related learning opportunities, continuous development and/or improvements, and extended reasonable work-related tasks
Ensure staff are effectively managed and held accountable through performance and disciplinary procedures