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Cellular Specialist (40hr) - Total Sports - Festival Mall (3 Month Contract)

TFG (The Foschini Group)

Gauteng

On-site

ZAR 200,000 - 300,000

Full time

2 days ago
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Job summary

A diversified retail portfolio in Gauteng is seeking a passionate individual with retail cellular experience to enhance customer brand experience and drive sales. Candidates should possess strong communication skills, a customer-centric attitude, and the ability to work in a dynamic environment. Join our team at the forefront of delivering exceptional customer service and omnichannel experiences.

Qualifications

  • Retail cellular experience is essential.
  • Knowledge of digital and technological applications.

Responsibilities

  • Stay updated with mobile technology trends.
  • Manage assets effectively.
  • Deliver excellent customer brand experience.

Skills

Knowledge of various mobile products
Ability to work flexible hours
Customer-centric attitude
Passion for excellent customer service
Computer literacy
Effective communication skills
Initiative and resourcefulness
Strategic sales planning
Managing the sales process
Multitasking ability

Education

Grade 12 qualification

Job description

Responsibilities
  • Stay updated with the latest mobile technology trends
  • Manage assets effectively
  • Deliver and maintain an excellent customer brand experience
  • Increase cellular sales turnover
  • Drive high operational standards
  • Implement visual display principles
  • Ensure effective administrative management and processes
Qualifications
  • Grade 12 qualification
  • Retail cellular experience (essential)
Skills
  • Knowledge of various mobile products
  • Ability to work flexible hours in a dynamic retail environment
  • Customer-centric attitude and approach
  • Passion for excellent customer service and sales
  • Computer literacy
  • Experience with administrative tasks
  • Effective communication and persuasion skills at all levels
  • Initiative and resourcefulness
  • Ability to source and implement solutions quickly
  • Customer service delivery
  • Strategic sales planning
  • Managing the sales process
  • Customer value management
Competencies and Behaviours for Success
  • Proactive in taking on new challenges with urgency and enthusiasm
  • Ability to build internal and external relationship networks
  • Strong customer relationship building skills
  • Timely decision-making to advance organizational goals
  • Innovation adoption in digital and technological applications
  • Motivating others and creating a positive work environment
  • Reflective feedback utilization for personal growth
  • Excellent verbal and written communication skills
  • Strong organizational and planning skills
  • Ability to multitask in a fast-paced environment
  • Ability to work independently and take initiative
  • High attention to detail

Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

At TFG, our people are our greatest asset. We are a diversified retail portfolio with 34 brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. Join us for growth opportunities and be part of a purpose-led business making an industry-wide impact.

About The Team

At Totalsports, we embody performance, authenticity, motivation, innovation, and realness. We seek passionate individuals who love sports, fitness, and health, and who can inspire and drive high performance. Join us at the #HomeofSport and help make sport and fitness accessible to everyone.

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