Responsibilities
- Stay updated with the latest mobile technology trends
- Manage assets effectively
- Deliver and maintain an excellent customer brand experience
- Increase cellular sales turnover
- Drive high operational standards
- Implement visual display principles
- Ensure effective administrative management and processes
Qualifications
- Grade 12 qualification
- Retail cellular experience (essential)
Skills
- Knowledge of various mobile products
- Ability to work flexible hours in a dynamic retail environment
- Customer-centric attitude and approach
- Passion for excellent customer service and sales
- Computer literacy
- Experience with administrative tasks
- Effective communication and persuasion skills at all levels
- Initiative and resourcefulness
- Ability to source and implement solutions quickly
- Customer service delivery
- Strategic sales planning
- Managing the sales process
- Customer value management
Competencies and Behaviours for Success
- Proactive in taking on new challenges with urgency and enthusiasm
- Ability to build internal and external relationship networks
- Strong customer relationship building skills
- Timely decision-making to advance organizational goals
- Innovation adoption in digital and technological applications
- Motivating others and creating a positive work environment
- Reflective feedback utilization for personal growth
- Excellent verbal and written communication skills
- Strong organizational and planning skills
- Ability to multitask in a fast-paced environment
- Ability to work independently and take initiative
- High attention to detail
Preference will be given to candidates from designated groups as per the Employment Equity Act.
About Us
At TFG, our people are our greatest asset. We are a diversified retail portfolio with 34 brands that inspire customers to live their best lives. Our vision is to create remarkable omnichannel experiences. Join us for growth opportunities and be part of a purpose-led business making an industry-wide impact.
About The Team
At Totalsports, we embody performance, authenticity, motivation, innovation, and realness. We seek passionate individuals who love sports, fitness, and health, and who can inspire and drive high performance. Join us at the #HomeofSport and help make sport and fitness accessible to everyone.