Cellular Sales & Contracts Specialist

Pepkor Lifestyle

Durban

On-site

ZAR 201,000 - 290,000

Full time

2 days ago

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Job summary

Pepkor Lifestyle in Durban is seeking a role to provide customers with cellular services and products, aiming to maximize the profitability of the Business Unit. The role emphasizes achieving contract targets, promoting contract products, processing contract applications, and delivering customer-centric service.

The successful candidate will have 1–2 years in retail, matric, and strong communication, interpersonal, and teamwork skills, with proficiency in MS Office and familiarity with contract

Qualifications

Matric is required.
1–2 years working experience in the retail industry is expected.
Contracts Services product knowledge is required.
Risk management awareness is a plus.
MS Office proficiency is expected.
Written and verbal communication skills are essential.
Interpersonal skills are important for customer interactions.

Responsibilities

Maximise the profitability of the Business Unit by achieving individual contracts targets.
Promote contract products to customers to maximise value and profitability of the Business Unit.
Action the contracts applications process in line with required process.
Deal with customers in a customer centric manner.
Effective self-management and teamwork.

Skills

Written and verbal communication

Interpersonal skills

Team work

Attention to detail

Telephone etiquette

Customer service orientation

Target driven

Risk management

MS Office proficiency

Education

Matric

Tools

SAP Systems

Vodacom C3D

MTN Ilula & OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

The successful candidate will have 1–2 years in retail, matric, and strong communication, interpersonal, and teamwork skills, with proficiency in MS Office and familiarity with contract

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