Cellular Consultant (40hr) - HI - Fourways Mall - Johannesburg

TFG (The Foschini Group); Gauteng; On-site; ZAR 500,000 - 600,000; Full time

Job summary

A leading retail company in Gauteng is looking for a passionate individual to join as a retail associate. This role is focused on delivering exceptional customer experiences and meeting sales targets. The ideal candidate will have a Matric qualification and strong communication skills, with a keen ability to multitask in a dynamic environment. The opportunity offers a chance to grow within a diverse brand portfolio.

Qualifications

• Matriculation certificate required for this position.
• Proven ability to meet customer expectations and deliver excellent service.

Responsibilities

• Acting as the brand ambassador and providing outstanding customer experience.
• Tracking sales performance against targets and seeking new sales opportunities.
• Assisting with stock replenishment to maintain store readiness.

Skills

Customer service delivery

Negotiation and selling skills

Good verbal and written communication skills

Ability to multi-task in a fast-paced environment

Target-driven and experience-focused

High attention to detail

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering an amazing customer experience.
• Exceeding customer expectations by identifying and providing the best possible solutions.
• Actively keeping track of sales performance against targets.
• Selling a diverse product range and staying updated with the latest décor and fashion trends.
• Searching out opportunities for new sales.
• Assisting with replenishing stock to ensure the store is ready for customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people.
• Target-driven and experience-focused.
• Good verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High attention to detail.
• Builds customer loyalty.
• Customer service delivery.
• Navigates customer challenges.
• Negotiation and selling skills.

Behaviours

• Adhering to standards to ensure quality and compliance.
• Seeking opportunities for continual improvement.
• Making effective and timely decisions in complex situations.
• Driving and persevering.
• Meeting customer expectations by delivering exceptional service.
• Planning and organizing tasks effectively.
• Relating and networking skills.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an industry-wide impact.

We’re the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?

About The Team

Hi is uniquely positioned within retail spaces to offer inspiration of style and self-expression through tech. Hi offers a range of connected lifestyle products, including smartphones, laptops, tablets, TVs, gaming, audio, fitness, and smart home accessories, as well as prepaid data and airtime.