Cctv Operator

Cartrack; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading smart mobility tech company is seeking a Control Room Operator to monitor alarms and live CCTV streams. The ideal candidate will ensure exceptional customer service and have experience in a control room environment. This role involves 12-hour shifts and requires matriculation and PSIRA registration.

Qualifications

• At least 12 months control room experience.
• Available for 12-hour shifts.

Responsibilities

• Monitor alarm-based applications and live streaming CCTV.
• Conduct daily CCTV and system checks.
• Capture data and communicate relevant information.

Skills

Advanced Computer Literacy

Report Writing

Communication

Education

Completed Matric

PSIRA Registration

Job description

We're a world-leading smart mobility tech company with over 1,000,000 subscribers across 23 countries.

Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

We have an exciting opportunity for you to join our team as a Control Room Operator!

Duties & Responsibilities

• Monitoring of alarm-based applications
• Monitoring of live streaming CCTV
• Daily CCTV and other system checks
• Data capturing (Reports and Incidents)
• Communicating relevant information regarding movements on and offsite
• Communicate with armed response and field supervisors regarding detailed information where needed
• Ensure that customer service levels are exceptional, and clients receive exceptional service

Minimum Requirements

• Completed matric
• PSIRA Registered
• Advanced Computer Literacy and report writing skills
• At least 12 months control room experience
• Availability to work 12 hour shifts - 2 days day shift (06h00 - 18h00), 2 days night shift (18h00 - 06h00) and 4 days off