Catering Manager - Talent Pool

Tsebo Solutions Group; Pretoria; On-site; ZAR 350,000 - 600,000; Full time

Job summary

A leading company in the facility management industry seeks a dedicated Site Manager to oversee unit operations. Responsibilities include team leadership, service delivery management, and ensuring compliance with quality standards. Ideal candidates will have strong managerial skills, experience in the field, and flexibility in working hours.

Qualifications

• 5 - 8 years working experience is required.
• Relevant tertiary qualification is advantageous.
• Flexibility with regards to working hours is necessary.

Responsibilities

• Manage all operations of the unit including service delivery standards.
• Lead, motivate, train, and develop team staff.
• Ensure compliance with policies and quality standards.

Skills

Judgement and problem solving

People skills

Interpersonal and communicative skills

Client service orientation

Attention to detail

Education

Matric

Relevant Tertiary Qualification

Job description

Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices
  
  

Skills and Competencies

• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food skills
  
  

Qualifications

• Matric
• Relevant Tertiary Qualification would be an added advantage
• Preferably own vehicle would be an added advantage
• 5 - 8 years working experience