Catering Manager

Tsebo Solutions Group; Stanger / KwaDukuza; On-site; ZAR 30,000 - 50,000; Full time

Job summary

A leading company in integrated workplace management solutions seeks a Catering Manager for their team in KwaZulu-Natal. The ideal candidate will oversee food service operations, ensuring high-quality standards and managing kitchen staff. This role requires strong management skills and the ability to work in a fast-paced environment, making the candidate a key player in delivering exceptional service.

Qualifications

• Minimum 3-5 years of Management experience is required.
• Tertiary qualification in Hospitality is essential.
• Matric is a prerequisite.

Responsibilities

• Manage and guide kitchen staff to ensure quality food preparation and service.
• Implement service delivery standards and manage operations within budget.
• Build relationships with clients and handle HR issues, training, and performance.

Skills

Problem-solving skills

People skills

Interpersonal skills

Attention to detail

Client service orientated

Education

Matric

Relevant Tertiary Qualification in Hospitality

Tools

Microsoft Office (Excel)

Job description

We are on the hunt for a Catering Manager to join our team. The successful candidate will be responsible for all food service-related activities which include managing and guiding the kitchen staff to perform efficiently. The Catering Manager needs to ensure high quality of food preparation, presentation and service is up to standard by meeting all quality grading standards in all areas of responsibility.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties and Responsibilities:

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Skills and Competencies:

• Strong judgement and problem-solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food skills

Requirements:

• Matric
• Relevant Tertiary Qualification in Hospitality
• Microsoft Office with strong focus on Excel
• 3-5 years Management experience
• Preferably own vehicle would be an added advantage