Catering Manager

Capsicum Culinary Studio; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading culinary studio in Durban is seeking a Catering Manager to oversee unit operations, maintain service delivery standards, and lead a team of staff. The ideal candidate will have substantial experience in catering management, strong problem-solving and interpersonal skills, and a culinary qualification. This role requires flexibility for long hours and a commitment to quality service and client satisfaction.

Qualifications

• Minimum of 5 years’ experience as a Chef or Catering Manager in retail.
• Experience managing a team of 20+ staff.
• Experience with functions and events.
• Experience managing convenience stores.
• Own reliable transport.

Responsibilities

• Take full responsibility and management of the unit.
• Set and manage service delivery standards.
• Lead, motivate, train, and develop staff.
• Ensure compliance with all policies and procedures.
• Build and maintain relationships with clients and customers daily.

Skills

Strong judgment and problem-solving skills

Excellent interpersonal and people skills

Strong verbal and written communication skills

Flexibility regarding working hours

Attention to detail

Client service orientation

Knowledge of business management principles

Proficiency in computer skills

Excellent food skills

Education

National Senior Certificate

Relevant Culinary Degree, Diploma, or Certificate

Job description

FEDICS is currently looking for a Catering Manager to join our team. In this role, you will be responsible for managing the unit by setting and maintaining service delivery standards. You will lead, motivate, and train staff, and implement operational controls in line with budget requirements.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risks, and complexities, along with increased quality, efficiency, and productivity. We specialize in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people—the heart of Tsebo—is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

Duties & Responsibilities

• Take full responsibility and management of the unit
• Work effectively in a demanding environment
• Set and manage service delivery standards
• Lead, motivate, train, and develop staff
• Implement and maintain operational controls within budgetary requirements
• Ensure quality of food preparation, presentation, and service meets standards and grading requirements
• Ensure compliance with all policies and procedures
• Handle daily HR and IR issues, including training, development, and performance management
• Analyze and anticipate client needs and address potential complaints
• Organize, prepare, and coordinate all functions
• Manage administration, finances, debtors, and budgets
• Process paperwork and understand weekly and monthly P&L statements
• Build and maintain relationships with clients and customers daily
• Be flexible to work long hours and weekends as needed
• Stay updated on the latest food trends and best practices

Skills and Competencies

• Strong judgment and problem-solving skills
• Excellent interpersonal and people skills
• Strong verbal and written communication skills
• Flexibility regarding working hours
• Attention to detail
• Client service orientation
• Knowledge of business management principles
• Proficiency in computer skills
• Excellent food skills

Qualifications

• National Senior Certificate
• Relevant Culinary Degree, Diploma, or Certificate
• Minimum of 5 years’ experience as a Chef or Catering Manager in retail
• Experience managing a team of 20+ staff
• Experience with functions and events
• Experience managing convenience stores
• Own reliable transport