Category S&OP Manager: HPC

Tiger Brands; Randburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading FMCG company in South Africa is looking for a Planning Manager to develop and implement the PS&OP process. The successful candidate will oversee planning teams, ensuring effective demand and supply strategies while driving customer service excellence. Ideal candidates have a strong background in supply chain management and proven leadership skills.

Qualifications

• 6+ years in planning, preferably in FMCG or retail environments.
• Experience with inventory management and supply planning.
• Strong analytical thinking and problem-solving skills.

Responsibilities

• Manage and improve the execution of the PS&OP process.
• Provide leadership to the supply and demand planning teams.
• Collaborate across departments to implement best practices.

Skills

Integrated business planning

S&OP best practices

Project management

Customer service

Demand planning

Supply planning

Operational management

Education

Degree/Diploma in Industrial Engineering

BCOM-Logistics

Tools

Demantra

ASCP

Oracle

Job description

THE JOB AT A GLANCE

You are responsible for developing and implementing the cross-category Profitable Sales & Operations Planning (PS&OP) process within your Portfolio. This includes reviewing plan assumptions, evaluating risks and opportunities, and defining actions to close gaps. You are accountable for the production plan's performance in terms of cost, inventory, utilization, and customer service. Additionally, you provide leadership to the supply planning team (production and material planning) and the demand planning team.

WHAT YOU WILL DO

• Manage and improve the execution of the PS&OP process to generate business plans (demand, supply, product management).
• Manage and develop a team of supply and demand planning professionals, conducting performance appraisals.
• Collaborate with Sales, Marketing, and Supply Chain functions to implement best practice PS&OP processes, including CPFR.
• Lead customer service excellence across the portfolio.
• Manage the implementation and maintenance of PS&OP tools (e.g., Demantra, ASCP, Oracle).
• Review KPIs such as demand plan accuracy, customer service, stock cover days, and bias; identify improvements and propose corrective actions.
• Manage inventory in line with net working capital and customer service targets to optimize cash flow.
• Consolidate PS&OP outputs at the portfolio level and manage risks through contingency planning.
• Escalate risks and trade-offs to leadership and EXCO.
• Ensure unconstrained demand and supply plans (rolling 24 months) support strategic KPIs, EBIT, and service levels.

WHAT YOU WILL BE MEASURED ON

• Customer service levels (volume & value), OSA/OOS%
• Stock cover days & value
• Profit analysis over 24 months (risks, opportunities, actions)
• Forecast accuracy and bias
• PS&OP process maturity
• Stock write-offs

WHAT YOU’LL BRING TO THE TABLE

Key Professional Competencies

• Knowledge of integrated business planning, S&OP best practices, project management, customer service, demand & supply planning, procurement, operations, third-party manufacturing, inventory management, and planning tools.
• Foundational skills in conceptual/analytical thinking, commercial acumen, problem-solving, decision-making.
• Qualifications: Degree/Diploma in Industrial Engineering & BCOM-Logistics.
• Leadership qualities: integrity, respect, long-term results focus, development of self and others.
• Personal effectiveness: communication, negotiation, interpersonal skills, innovation, continuous learning, collaboration, motivation, and growth orientation.

Experience

• At least 6+ years in planning, preferably in FMCG, retail, or make-to-stock environments.
• Experience in the FMCG industry is desirable.

About Us

Tiger Brands is Africa’s largest listed FMCG manufacturer, impacting lives daily with iconic brands. We manufacture, market, and distribute food and beverages relevant to every meal occasion. We are committed to employment equity, prioritizing underrepresented groups in our hiring process.