Casual Cashier (Fixed Term) - Bayside Mall

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 78,000 - 100,000; Part time

Job summary

Dis-Chem Pharmacies is seeking a Casual Cashier at Bayside Mall, Table View. The role supports customer service at the point of sale, records transactions on the Dis-Chem operating system, and upholds company policies with zero tolerance for inaccuracies and fraud.

Essential duties include adhering to service policies, building professional customer relationships, and ensuring cash flow security while processing payments and handling promotions.

Qualifications

• Grade 12/Matric is required.
• At least 6 months cashier/till experience.
• Computer literacy with MS Office.
• Strong numerical and accuracy skills.
• Proficient English communication.
• Basic customer service ability.
• Willing to work retail hours.

Responsibilities

• Adhere to customer service policies and store procedures.
• Establish professional relationships with customers.
• Record transactions accurately and process payments.
• Manage cash flow and ensure till security.
• Be aware of promotions and price changes.
• Handle returns and exchanges as per policy.
• Maintain accountability and report any discrepancies.
• Demonstrate Dis-Chem security policies.

Skills

Cashier experience

MS Office

Numerical skills

English communication

Customer service

Education

Grade 12 / Matric

Tools

Cash register system

Job description

Dis-Chem Pharmacies is looking for a Casual Cashier for their Bayside Mall, Table View store. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Purpose of the role

Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies

Essential

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous

• Third additional language

Special conditions of employment

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary

It's important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.