Casual Cahier - Leaping Frog

Dis-Chem Pharmacies is looking for Casual Cashiers for their Leaping Frog Store.

The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Purpose of the role:

Support customer service at point of sale while ensuring a world-class shopping experience.

Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

1. Grade 12 / Matric
2. A minimum of 6 months' experience cashier / till operations experience
3. Computer literate – MS Office
4. Sound numerical skills
5. Strong command of the English language
6. Basic customer service
7. Willing and able to work retail hours

Job Description:

1. Adhere to Dis-Chem's customer service policies and procedures
2. Establish a professional relationship with customers
3. Report customer complaints and compliments to the Frontline Supervisor, or store management
4. Adhere to the customer turnover hourly rate
5. Be aware of current sales and promotions
6. Ensure colleagues and customers are not exposed to any risk
7. Carry out and manage Dis-Chem 5 star communication principles
8. Be responsible for cash flow
9. Ensure all line voids and price changes are approved and signed off by the supervisor
10. Exchange merchandise for customers and accept returned goods by customers when authorised to do so
11. Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
12. Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
13. Ensure cash is placed in drop safe according to Dis-Chem's SOPs
14. Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
15. Ensure all outgoing stock / items / scripts are scanned and paid for
16. Ensure that all money is strictly kept safely and securely inside the till
17. Handle daily takings confidentially, and only discuss with management
18. Be alert, recognise and report suspicious behaviour to management
19. Address queries regarding store merchandise
20. Adhere to Dis-Chem's security policies and procedures

Competencies:

Essential:

1. In-depth knowledge of operating cash registers, and maintaining cash drawers
2. Knowledge of processing sales, refunds and payments
3. Strong command of English (written and oral)
4. Accuracy
5. Attention to detail
6. Presentable
7. Emotional intelligence
8. Social awareness
9. Accountability
10. Problem-solving
11. Analyse basic reports
12. Trustworthy and honest
13. Time management

Advantageous:

1. Third additional language

Special conditions of employment:

1. Willing and able to work retail hours
2. Reliable transport and / or reside in close proximity to the store
3. South African citizen
4. Clear credit and criminal records

Remuneration and benefits:

Market-related salary

It's important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs. Dis-Chem Pharmacies is an equal opportunity employer.

Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy.

Dis-Chem actively supports the recruitment of People with Disabilities.