Cashier Parklands (Sandown - Retail Crossing)

Pedros; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A popular retail chain in Cape Town is seeking a dedicated Customer Service Representative to join their team. The role involves processing customer orders, maintaining a high standard of service speed, and educating customers about promotions. Candidates should have at least a Senior Certificate and one year of cashier experience, preferably in a QSR environment. This position offers opportunities for growth in a dynamic setting.

Qualifications

• One year’s experience as a retail cashier (QSR environment preferred).
• Ability to maintain speed of service.
• Experience in upselling or suggestive selling techniques.

Responsibilities

• Provide great customer service by processing customer orders according to SOP.
• Educate customers about current promotions and drive sales.
• Maintain cleanliness and hygiene of the counter service areas.

Skills

Well-developed Literacy skills

Well-developed Numeracy skills

Education

National Senior Certificate (preferred)

Senior Certificate (required)

Job description

Purpose

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

Duties and Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

Requirements

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)

Apply