Cashier - Mall Of Africa

Findojobs South Africa; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Toys R Us South Africa invites passionate individuals to join as Cashiers to provide exceptional service and ensure store performance. The role involves handling transactions, offering personalized assistance to customers, and maintaining operational standards. A Matric Certificate and reliable transport for shift work are essential. Join a leading brand in creating memorable shopping experiences!

Qualifications

• Matric Certificate is mandatory.
• Must have own transport for shift work.

Responsibilities

• Operate cash registers and process payments accurately.
• Provide excellent customer service and address queries.
• Adhere to merchandising and standard operating procedures.

Skills

Customer Service

Numeracy

Time Management

Education

Matric Certificate

Job description

Welcome to the Toys R Us world of awwwesome, where we want your little ones' imaginations to run free!

Toys R Us and Babies R Us are well-established international brands, commonly referred to as the “World’s Greatest Toy Stores.” Toys R Us SA currently boasts 60+ physical stores, including locations in Namibia, Botswana, and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complemented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?

Then we are looking for a Cashier, and we would like you to join our team!

Job Purpose:
To operate cash registers, accurately process acceptable methods of payment, and resolve customer queries.

Key Skills Needed:

• Fantastic customer service skills
• Numeracy
• Time Management

Key Performance Areas:

• Providing AWESOME customer service to give customers a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the customer first.
• Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service.
• Selling goods and most importantly add-on sales and services at POS.
• Prepare for the start of the day and accept all transactions according to the standard operating procedures of the company.
• Adherence to all merchandising and housekeeping standards and schedules.
• Operate cash registers and receive payments for goods purchased by customers.
• Examining returned goods and reporting back to managers for appropriate actions.
• Ensure that all POS is in accordance with standard operating procedures on the sales floor.
• Preparation, implementation, and maintenance of all advertised sales promotions at POS.
• Ensuring that goods are correctly priced and displayed at POS.
• Participating in stock takes and stock counts.
• Minimize expenses in the area of responsibility.
• Maximize sales in all areas.
• Protect company’s assets in the area of responsibility.

Entry Requirements:

• Matric Certificate
• Must have own or reliable transport to be able to work shifts

General:

• To undertake any other relevant duties requested by senior management.
• To undertake all mandatory and service training as required.
• Maintaining the strict confidentiality of all information.
• To undertake an appraisal and personal development review regularly.
• To take responsibility and accountability for being up to date with current SOPs.
• Co-operating fully in the introduction of any new technology and new methods.