Cashier - Kenilworth Centre

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited in Kenilworth Centre seeks an experienced Cashier to support at point of sale and deliver a world-class shopping experience.

You will record transactions on the Dis-Chem system, adhere to SOPs, handle loyalty cards, and maintain cash security while offering friendly service.

Qualifications

• Grade 12 / Matric.
• Minimum 6 months’ cashier/till operations experience.
• Computer literate – MS Office.
• Sound numerical skills.
• Strong command of the English language.
• Willing and able to work retail hours.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish a professional relationship with customers.
• Process all payments – cash, cards, vouchers, and other accepted methods.
• Process loyalty cards for partner programmes.
• Ensure cash is placed in drop safe according to SOPs.
• Be alert and report suspicious behaviour to management.
• Handle daily takings confidentially and discuss with management.
• Exchange merchandise and accept returns when authorised to do so.
• Prepare and balance cash drawers and report discrepancies.
• Adhere to security policies and procedures.

Skills

Cashier experience

English proficiency

Numerical skills

Customer service

Time management

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies requires experienced Cashier for their store in Kenilworth Centre store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.