Dis-Chem Pharmacies requires an experienced Fixed Term Cashier for their Raslouw Stores in the Pretoria Region. Support customer service at the point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience in cashier/till operations
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5-star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods when authorized
- Transact all purchases and process all accepted payments (cash, bank cards, vouchers, coupons, other forms)
- Process all loyalty cards, including those of our partner programs
- Ensure cash is placed in the drop safe according to SOPs
- Use your code and password securely, and change them regularly
- Scan and process all outgoing stock/items/scripts
- Keep all money securely inside the till
- Handle daily takings confidentially and report only to management
- Report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to security policies and procedures
Competencies:
Essential:
- Knowledge of operating cash registers and managing cash drawers
- Experience in processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy and attention to detail
- Presentable appearance
- Emotional intelligence and social awareness
- Accountability and trustworthiness
- Problem-solving skills
- Ability to analyze basic reports
- Time management skills
Advantageous:
- Proficiency in a third language
Special Conditions of Employment:
- Willing and able to work retail hours
- Reliable transport and/or reside nearby
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits:
Market-related salary
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.
Dis-Chem is an equal opportunity employer. We consider our Employment Equity Plan and Targets during recruitment, aligned with our Employment Equity & Transformation Strategy. We actively support the recruitment of People with Disabilities.