Description
About the job: Cashier (External Applications Only)
Accurate handling of all Point of Sale (POS) transactions and documentation, ensuring Customer satisfaction. Ensure that no goods or stock pass through the Point of Sale (POS) without being paid for.
Requirements
- Grade 12 or minimum of 1 year of work-related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Strong administration skills
- Willing to work shifts, weekends, and Public Holidays
- Ability to work under pressure
Key Performance Areas
Cash Handling
- Ensure all cash (including floats and petty cash) allocated to you balances (no shorts or overs)
- Correctly identify and capture goods on the POS terminal
- Capture the correct payment type received from customers
- Maintain sufficient change at all times
- Accurately perform pick-ups within set parameters
- Perform accurate cash-ups at the end of your shift
- Drop all daily takings into the Drop Safe / vault
- Process transactions related to other stores' money, deliveries, and quotes correctly
Administration
- Sign, compile, and file all documentation related to the Cashier function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild customers
- Direct customers to relevant personnel for assistance
- Comply with the company's dress code
Safety (OHSA) Requirements
- Ensure safety compliance within your area of responsibility
- Report discrepancies to the Store Manager
Security Awareness
- Maintain system password control at the till point
- Ensure safe handling and transport of cash to the cash office as per the Cashbuild Way
Values
Integrity
- Follow accepted standards and keep promises
- Handle sensitive information carefully
- Show awareness of values and boundaries
Accuracy
- Handle detailed information attentively
- Work orderly and prevent mistakes
Client Focus
- Respond actively to clients' needs
- Deal with clients friendly and make them feel welcome
Personal Development
- Be aware of personal strengths and weaknesses
- Seek opportunities for growth and feedback