Description
About the job: Cashier (External Applications Only)
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must have strong administration skills
- Willing to work shifts, weekends and Public Holidays
- Able to work under pressure
Key Performance Areas
Cash Handling
- Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal
- Capture the correct payment type received from Customers on the Point of Sale Terminal
- Ensure sufficient change at all times
- Ensure Pick-ups are done accurately and within set parameters
- Ensure Cash-ups are done accurately at the end of your shift
- Drop all daily takings into the Drop Safe / vault
- Process all transactions relating to other stores' money, deliveries, and quotes correctly
Administration
- Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist
- Comply with the company’s dress code
Safety (OHSA) Requirements
- Ensure safety (OHSA) compliance within area of responsibility
- Report discrepancies to the Store Manager
Security Awareness
- Adhere to security measures (e.g., system password control at till point)
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way
Values
Integrity
- Comply with accepted standards in activities related to the position
- Keep promises, create realistic expectations, be sincere
- Handle sensitive information carefully
- Be aware of values and boundaries
Accuracy
- Handle detailed information attentively and work in an orderly fashion
- Ensure matters are handled accurately from start to finish
- Prevent mistakes and check work for errors
Client Focus
- Identify and respond to clients’ wishes and needs
- Deal with clients in a friendly manner and show involvement
- Make clients feel welcome and approach questions positively
Personal Development
- Be aware of personal strengths and weaknesses, work on development
- Seek training opportunities and feedback to improve