Description
About the job: Cashier (External Applications Only)
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without payment.
Requirements
- Grade 12 or minimum of 1 (one) year work-related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Strong administration skills
- Willing to work shifts, weekends, and Public Holidays
- Ability to work under pressure
Key Performance Areas
Cash Handling
- Ensure all cash (including floats and petty cash) allocated to you balances (no shorts or overs)
- Correctly identify and capture goods on the POS terminal
- Capture the correct payment type received from customers
- Maintain sufficient change at all times
- Accurately perform pick-ups within set parameters
- Perform accurate cash-ups at the end of each shift
- Drop all daily takings into the Drop Safe / vault
- Process transactions related to other stores' money, deliveries, and quotes correctly
Administration
- Sign, compile, and file all documentation related to the Cashiers function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all customers
- Direct customers to relevant staff for assistance
- Comply with the company's dress code
Safety (OHSA) Requirements
- Ensure safety compliance within your area of responsibility
- Report discrepancies to the Store Manager
Security Awareness
- Adhere to system password controls at till points
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way
Values
Integrity
- Comply with accepted standards
- Keep promises, create realistic expectations, be sincere
- Handle sensitive information carefully
- Be aware of values and boundaries
Accuracy
- Handle detailed information attentively
- Work in an orderly and accurate manner
- Check work for mistakes
Client Focus
- Respond to clients' wishes and needs
- Deal with clients in a friendly manner
- Involve oneself in clients' problems
- Make clients feel welcome
- Approach questions with a can-do attitude
Personal Development
- Be aware of personal strengths and weaknesses
- Seek personal growth and knowledge
- Participate in training and seek experience
- Request feedback for improvement