Cashier (Durban, CBD)

Pedros; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fast-food chain in Durban is seeking a dedicated cashier to provide exceptional customer service. You will be responsible for processing customer orders, maintaining speed of service, and ensuring accurate payment processing. The ideal candidate should possess well-developed literacy and numeracy skills and have at least one year of experience in a retail cashier role within a quick service restaurant environment. This role offers opportunities for upselling and customer engagement.

Qualifications

• Must have well-developed literacy and numeracy skills.
• Preferred one year’s experience as a retail cashier in a QSR environment.

Responsibilities

• Provide great customer service by processing customer orders according to SOP.
• Maintain speed of service.
• Process payment types accurately according to SOP.
• Educate customers about current promotions and drive sales.
• Increase ticket averages by upselling or suggestive selling techniques.
• Maintain cleanliness and hygiene of the counter service areas.
• Maintain FOH stock according to SOP.

Skills

Customer service abilities

Literacy skills

Numeracy skills

Upselling techniques

Education

National Senior Certificate

Senior Certificate

Job description

Purpose

To provide great Customer service by actively, timeously, and accurately processing transactions on POS.

Duties And Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

Requirements

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)

Apply