Cashier Customer Service

Global Policy Ltd; Johannesburg; On-site; ZAR 120 000 - 240 000; Full time

Job summary

An established industry player is seeking a friendly and professional Cashier Customer Service representative to join their dynamic team. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering outstanding customer service. You will be responsible for processing transactions accurately, assisting customers with inquiries, and promoting company values. The company values inclusivity and offers competitive pay along with opportunities for growth and development. If you have excellent communication skills and a desire to work in a supportive team culture, this is the perfect opportunity for you.

Benefits

Competitive Pay

Opportunities for Growth

Healthy Work-Life Balance

Supportive Team Culture

Qualifications

• Previous cashier and customer service experience preferred.
• Proficient in using a point-of-sale system.

Responsibilities

• Process transactions accurately and efficiently using our point-of-sale system.
• Greet and assist customers with a friendly and positive attitude.
• Resolve any customer complaints or issues promptly and professionally.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Mathematical Skills

Attention to Detail

Multitasking

Education

High School Diploma

Tools

Point-of-Sale System

Job description

Global Policy Ltd is a fast-growing international corporation dedicated to providing top-notch policy solutions to various industries. Our team of experts works closely with our clients to navigate complex global policies and regulations, ensuring their compliance and success in the global market. We are committed to delivering exceptional customer service and providing a positive and inclusive working environment for our employees.

Job Overview :

We are searching for a friendly and professional Cashier with a passion for delivering outstanding customer service to join our team. The ideal candidate will have excellent communication and problem-solving skills, be detail-oriented, and thrive in a fast-paced environment. As a Cashier Customer Service representative, you will be responsible for processing transactions accurately and efficiently, providing exceptional customer service, and promoting our company values.

Key Responsibilities :

• Greet and assist customers with a friendly and positive attitude
• Process transactions accurately and efficiently using our point-of-sale system
• Handle cash, credit, and debit transactions with attention to detail and accuracy
• Maintain a clean and organized work area
• Answer customer inquiries and provide information about our products and services
• Resolve any customer complaints or issues promptly and professionally
• Follow company policies and procedures for cash handling and customer service
• Promote our company values and engage in cross-selling and upselling opportunities
• Assist with inventory management and restocking as needed
• Collaborate with team members to ensure a positive and efficient work environment

Requirements :

• High school diploma or equivalent
• Previous cashier and customer service experience preferred
• Excellent communication and interpersonal skills
• Strong mathematical skills
• Proven ability to handle cash accurately and efficiently
• Ability to work in a fast-paced environment and multitask effectively
• Proficient in using a point-of-sale system
• Flexible availability, including weekends and holidays
• Ability to maintain a professional attitude and provide exceptional customer service at all times
• Attention to detail and ability to follow company policies and procedures
• Knowledge and understanding of our company values and products
• Ability to lift up to 25lbs and stand for extended periods

Why Work With Us?

At Global Policy Ltd, we value our employees and strive to create a positive and inclusive work environment. We offer competitive pay, opportunities for growth and development, and a dynamic and diverse team to work with. Our company is dedicated to promoting a healthy work-life balance and providing a supportive and collaborative team culture.

If you are a team player with great customer service skills and a desire to work for a forward-thinking company, we want to hear from you! Apply now to join our team at Global Policy Ltd as a Cashier Customer Service representative.