Case Manager Healthcare- 13496

Somewhere; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare organization is seeking a Case Manager in Johannesburg to connect clients with care providers. The candidate will manage onboarding, support clients, and coordinate communication and scheduling. Ideal candidates have 1-3 years in case management and excellent communication skills. This full-time role offers a salary between 800 - 1000 USD based on experience.

Qualifications

• 1-3 years of experience in case management or client success.
• Excellent verbal and written communication skills.
• Detail-oriented and highly organized.

Responsibilities

• Onboard new clients and guide them through initial platform setup.
• Provide ongoing client support and ensure consistent engagement.
• Manage administrative tasks including scheduling and documentation.

Skills

Revenue Cycle Management

Healthcare Management

Project Management

Data Management

Microsoft Outlook

Tools

EHR platforms

CRMs (e.g. GoHighLevel)

Project Management Software

Job description

Working Hours : Full-Time 9 : 00 am - 5 : 00 pm EDT

Salary : 800 - 1000 USD (based on experience and the client s final offer)

Search : South Africa

About the Client :

In todays world pills and procedures are seen as the default prescription. We believe there is a better way forward. We have made it our mission to re-imagine the way patients recover from and manage cardiovascular diseases. We strive to show patients that there is an alternative to the endless cycle of pills appointments and procedures. If this resonates with you join us. Together we will embark on our collective journey of hope and healing.

About the Role :

As our Case Manager you ll be the connective tissue between clients and our care providers playing a vital role in onboarding supporting and guiding clients throughout their health journeys. Your work will directly contribute to client satisfaction better health outcomes and the overall success of our mission

Role Responsibilities :

• Onboard new clients and guide them through the initial platform setup
• Coordinate communication and scheduling between clients and care providers (coaches therapists etc.
• Provide ongoing client support and ensure consistent engagement
• Manage administrative tasks including scheduling documentation and follow-ups
• Maintain clear and timely communication with both clients and internal teams
• Track progress and flag issues or concerns to the appropriate team members
• Manage payment and collection schedules of clients - continuously coordinate with Sales and Clinical team based on updates

Requirements :

• 1 3 years of experience in case management client success or similar roles healthcare experience a strong plus
• Excellent verbal and written communication skills with a clear neutral accent
• Personable and empathetic able to build trust and rapport across diverse populations
• Detail-oriented and highly organized with strong follow-through
• Technically savvy comfortable working across tools like EHR platforms CRMs (e.g. GoHighLevel) and other cloud-based systems
• Adaptable and resourceful comfortable working in a fast-paced startup environment

NOTE : We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Key Skills

Revenue Cycle Management,HIPAA,Healthcare Management,PMBOK,Microsoft Outlook,Project Leadership,Data Management,Project Management,Affiliate Marketing,Project Management Software,Supervising Experience,Workday

Employment Type : Full Time

Experience : years

Vacancy : 1

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Case Manager • Johannesburg, Gauteng, South Africa