Case Management Specialist – Pharmacovigilance

Manpower Group; Wes-Kaap; On-site; ZAR 400,000 - 650,000; Full time

Job summary

Manpower Group in South Africa seeks a Product Vigilance professional to manage local ICSR processes and ensure ongoing PV regulatory readiness. The role requires 2+ years in pharma, with 1 year in product vigilance, strong analytical and communication skills, and fluency in English plus local languages.

A personal PC/laptop is required to perform duties. The position emphasizes independent work, strict deadlines, and collaboration with stakeholders to maintain high compliance and safety

Qualifications

• Degree in life, health, or pharmaceutical sciences (preferred).
• Proficiency in medical terminology.
• Minimum 2+ years in pharmaceutical industry, with at least 1 year in product vigilance / case processing.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work independently and meet tight deadlines.
• Fluency in English and local languages.
• Own PC/laptop required to fulfill job responsibilities.

Responsibilities

• Manage local collection, review, reporting, and reconciliation of ICSRs.
• Ensure PV audit and inspection readiness at all times.
• Support preparation and submission of aggregate safety reports.
• Monitor and implement local and global PV regulatory requirements.
• Escalate and manage compliance issues, CAPAs, and non-conformances.
• Deliver AE/PQC training and safety awareness support.

Skills

Medical terminology

Analytical ability

Communication skills

Stakeholder management

Independence & deadlines

English & local languages

PC/laptop ownership

Education

Degree in life/health/pharmaceutical sciences

Job description

What you'll be doing:

• Manage the local collection, review, reporting, and reconciliation of Individual Case Safety Reports (ICSRs)
• Ensure PV audit and inspection readiness at all times
• Support the preparation and submission of aggregate safety reports
• Monitor and implement local and global PV regulatory requirements
• Escalate and manage compliance issues, CAPAs, and non-conformances
• Deliver AE/PQC training and safety awareness support

What you'll bring:

• A degree in life, health, or pharmaceutical sciences (preferred)
• Proficiency in medical terminology
• Minimum 2+ years' pharmaceutical industry experience, with at least 1 year in product vigilance / case processing
• Excellent analytical, communication, and stakeholder management skills
• Ability to work independently and manage tight deadlines
• Fluency in English and the relevant local language(s)
• Own PC/laptop required to fulfil job responsibilities.