Career Opportunities: Tester (12721)

South African Broadcasting Corporation; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance Tester to ensure the excellence of its digital products, including websites and mobile applications. In this role, you will be responsible for developing test cases, executing various testing phases, and ensuring compliance with best practices. Your keen attention to detail and problem-solving skills will play a crucial role in identifying bugs and improving user experience. Join a collaborative team where your contributions will have a direct impact on delivering high-quality digital solutions to users. If you are passionate about technology and quality assurance, this opportunity is perfect for you.

Qualifications

• 3 years of relevant testing experience in an IT corporate environment.
• Ability to read and understand technical documentation.

Responsibilities

• Design and develop test cases for digital products.
• Conduct automated and manual tests to ensure product quality.

Skills

Test Planning

Problem-Solving

Communication

Attention to Detail

User Acceptance Testing

Education

Diploma/Degree in Computer Science

ITIL Certification

ISTQB/Testing Certification

Tools

JIRA

Job description

Requisition ID12721-Posted -Digital-Technology-GP - Auckland Park

Report Line : Digital Media Manager: Web and App

Position id : 60023358

PURPOSE

Effective and Efficient Testing and quality assurance of SABC Digital products (Websites, Mobile Applications & OTT platforms). Responsible for the identification and definition of required digital product tests, ensuring detailed testing progress and results in each test cycle. Provide the quality assurance of software development and deployment. Conduct automated and manual tests to ensure the digital solutions are fit for purpose and any bugs or issues are addressed within a product before being released to the next stage or deployed to production.

DUTIES AND RESPONSIBILITIES :

BUSINESS OPERATIONAL EFFICIENCY

• Design and develop test cases and success criteria for SABC Digital products (Websites and Mobile Applications) solutions following best practices and procedures and in line with agreed timelines and business requirements.
• Testing new features/products before they are released to the public to ensure they meet business requirements & specifications.
• Ensure accurate functional, system integration, user acceptance and regression testing, and performance testing are executed in different phases of the digital product development to ensure optimal performance.
• Ensure Quality assurance in each test cycle as per predefined criteria.
• Testing products for usability and reporting bugs or usability issues to developers
• Reporting on performance and user experience
• Training of business stakeholders on new digital products and features.
• Daily monitoring of team status updates by the development team and ensuring testing of digital products in line with project timelines.
• Constant review of system functionality at different stages of the development lifecycle.
• Effective identification, documentation, and logging of issues (e.g., queries, bugs, change requests) arising out of the testing process.
• Immediate and accurate reporting of failures to line management
• Ensure that the appropriate test protocol/ methodology is applied.
• Develop, update, and maintain digital product documentation including (User Manuals & Standards and procedures).
• Provide support to management to ensure that product goals are met, and dependencies are managed.
• Regular and accurate reporting to management on digital product testing progress.

GOVERNANCE, RISK AND COMPLIANCE

• Cooperation with regulatory and policy affairs to ensure compliance with broadcasting policies, legislation, regulations and licence conditions.
• Contribute to the upkeep of a risk register to address risk issues.
• Ensure compliance with SABC policy and procedures.
• Ensure compliance with SABC Methodologies and Best practice standards for digital products.
• Ensure compliance with the SABC digital products incident, change and release management requirements.

STAKEHOLDER MANAGEMENT

• Effective briefing and communication with stakeholders
• Provide technical support to users experiencing issues with websites and mobile applications.
• Work with various cross-functional stakeholders across the business to ensure optimal testing and quality assurance of digital products.
• Conduct User Acceptance Testing process.
• Provide training to the business stakeholders.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Relevant 3-year Diploma/Degree NQF 5 in Computer Science, Information Technology, Software Development, Software Testing, or related field.
• ITIL Certification is an advantage
• ISTQB/Testing Certification is an advantage

EXPERIENCE

• Excellent communication and problem-solving skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• 3 years of relevant testing experience within an IT corporate environment
• Ability to work and complete multiple tasks concurrently.
• Ability to read and understand technical documentation.
• Knowledge and understanding of ITIL Principles and relevant defect management tools e.g. JIRA.
• Knowledge and understanding of Service Level Agreement management (SLA’s)
• Knowledge and understanding of Test Planning and Test Scripts
• Knowledge of how to perform Test Execution and Evaluation of Current /New/ Upgraded Systems or Software