Care Manager Specialist

Palesa Mbali Group; Cape Town; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player seeks a Specialist Care Manager to empower members in managing their health effectively. This role involves educating patients, making critical decisions that enhance care quality, and applying clinical knowledge to improve health outcomes while managing costs. The ideal candidate will have nursing qualifications and experience, along with strong communication and negotiation skills. Join a dedicated team that values collaboration and customer focus, and make a meaningful impact in the healthcare sector.

Qualifications

• 2-3 years nursing experience in a hospital or clinic providing patient care.
• Fully qualified and registered Nurse.

Responsibilities

• Educate and support members to manage their disease and improve health outcomes.
• Make critical operational decisions and drive efficiencies.

Skills

Customer Focus

Business Writing Skills

Technical expertise in functional area

Data modelling and evaluation

Attention to Accuracy and Detail

Ability to negotiate and influence

Knowledge of clinical intervention principles

Knowledge of clinical risk assessment

Report writing and presentation skills

Communication Skills

Task Management

Problem solving and decision making skills

Education

Nursing diploma or degree

Job description

Position Profile : Specialist : Care Manager

Position :

Specialist : Care Manager

Grade : B4M1

Position Purpose :

To educate and support members with the aim of empowering them to manage their disease better thereby improving their health outcomes and limiting healthcare costs whilst maintaining quality of care.

Experience :

2 - 3 years nursing in a hospital or clinic experience, providing patient care

Qualifications :

Nursing diploma or degree; fully qualified and registered Nurse

Position Specific Outputs :

Proficiency in the following languages : Sotho, Venda and Tsonga

Competency Requirements :

Attribute

• Ownership : Make critical decisions based on what's right for the Business and Customers -Owning operational decisions and knowing oneself
• Entrepreneurship : Take chances to continuously improve our customer's experiences -Driving operational efficiencies
• The ability to convince, persuade, influence or impress others towards a point of view.
• Collaboration : Build work-related network and share knowledge with colleagues -Building networks

Knowledge

• Knowledge and application of relevant legislation
• Application of financial and risk assessment methodology
• Knowledge of scheme rules and contractual negotiations

Skill

• Customer Focus
• Business Writing Skills
• Technical expertise in functional area
• Data modelling and evaluation
• Attention to Accuracy and Detail
• Ability to negotiate and influence
• Knowledge and application of clinical intervention principles
• Knowledge and application of clinical risk assessment
• Report writing and presentation skills
• Communication Skills
• Task Management
• Problem solving and decision making skills