Care Home Administrator

Intercare Group; Kempton Park; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading care service provider in Kempton Park seeks an experienced Care Home Administrator. Responsibilities include managing reception services, coordinating admissions, and maintaining administration systems. Candidates must have prior care home administrative experience and strong interpersonal skills. This full-time role operates Monday to Friday from 09:00 to 17:00.

Qualifications

• Experience as a care home administrator is essential.
• Confidence in liaising with staff and residents.
• Ability to work independently and as part of a team.

Responsibilities

• Manage effective reception services.
• Coordinate admissions with management.
• Maintain administration systems for residents.
• Produce HR-related contracts and letters.
• Manage payroll and associated queries.

Skills

Welcoming personality

Time management

Independent work

Team collaboration

Job description

We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator, you will report directly to the Home Manager and work closely with other department heads to provide comprehensive administrative support for the business and clinical activities of the care home. The working hours are Monday to Friday, 0900-1700, and this is a full-time contract. For more details, send your CV via WhatsApp to 067 627 3077.

Role Responsibilities:

1. Manage the provision of effective and efficient reception services.
2. Respond positively to all enquiries from prospective residents and assist with any queries they may have.
3. Coordinate admissions with the Home Manager or Deputy Home Manager.
4. Ensure the Resident contract is presented to the Resident or their representative prior to admission, completed, and signed on day one of admission.
5. Collect initial payment and arrange Direct Debits for ongoing payments.
6. Maintain administration systems relating to residents.
7. Maintain a day-to-day account of petty cash and present weekly reconciliations to the Home Manager.
8. Liaise with departments regarding payroll, procurement, finance, and HR.
9. Manage day-to-day payroll and queries.
10. Complete payroll returns accurately, with proper authorization, and within deadlines.
11. Produce contract amendments, contracts of employment, and HR letters in line with HR processes.
12. Cover reception duties in the absence of the receptionist.

Skills and experience required:

• Previous experience as a care home administrator is essential.
• A welcoming and approachable personality.
• Confidence in liaising with staff and residents.
• Good time management skills.
• Ability to work independently and as part of a team to achieve the best results.