Care Home Administrator

Platinum Life; Johannesburg; On-site; ZAR 30,000 - 60,000; Full time

Job summary

An established industry player is looking for an experienced Care Home Administrator to join their dedicated team. This full-time role involves providing comprehensive administrative support for the business and clinical activities of the care home. You will manage reception services, coordinate admissions, and ensure all necessary documentation is completed. The ideal candidate will have a welcoming personality, strong communication skills, and the ability to work both independently and collaboratively. If you are passionate about making a difference in a care environment, this opportunity is perfect for you.

Qualifications

• Experience as a care home administrator is essential.
• Must have a welcoming and approachable personality.

Responsibilities

• Manage reception services and respond to inquiries from prospective residents.
• Coordinate admissions and maintain administration systems relating to residents.

Skills

Administrative Skills

Communication Skills

Teamwork

Independent Work

Job description

We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator, you will report directly to the Home Manager and work closely with other department heads to provide comprehensive administrative support for the business and clinical activities of the care home. The working hours are Monday to Friday, 0900-1700, on a full-time contract. For more details, send your CV via WhatsApp to 067 627 3077.

Role Responsibilities :

1. Manage the provision of effective and efficient reception services.
2. Respond positively to all enquiries from prospective residents and assist with any queries they may have.
3. Coordinate admissions with the Home Manager or Deputy Home Manager.
4. Ensure the Resident contract is presented to the Resident or their representative prior to admission, completed, and signed on day one of admission.
5. Collect initial payments and arrange Direct Debits for ongoing payments.
6. Maintain administration systems relating to residents.
7. Maintain a day-to-day account of petty cash and present weekly reconciliations to the Home Manager.
8. Liaise with departments regarding payroll, procurement, finance, and HR.
9. Manage day-to-day payroll and queries.
10. Complete payroll returns accurately, ensuring they are authorized appropriately and submitted within deadlines.
11. Produce all contract amendments, contracts of employment, and HR letters in line with HR processes.
12. Cover reception duties in the absence of the receptionist.

Skills and Experience Required :

1. Previous experience as a care home administrator is essential.
2. A welcoming and approachable personality.
3. Confidence in liaising with staff and residents.
4. Ability to work independently and as part of a team to achieve optimal results.