Care Expert Navigator

Medi Clinic; Upington; On-site; ZAR 430,000 - 650,000; Full time

Job summary

Medi Clinic Upington is seeking a professional healthcare specialist to drive and improve patient care through efficient clinical practices. Candidates should possess a relevant degree, extensive experience, and strong skills in nursing and data analytics within an acute care setting. This permanent position requires effective communication and collaboration with healthcare teams.

Qualifications

• 5 years’ experience in a senior nursing role in a private acute healthcare setting.
• Experience with hospital-based ancillary services is also acceptable.

Responsibilities

• Drive patient clinical efficiency throughout admission and post-discharge.
• Support coordination with clinicians and external healthcare providers.
• Utilise data analytics to monitor patient outcomes and operational efficiency.

Skills

Pharmacology

Clinical information capturing

Data analytics

Nursing care

Evidence-based practice

Computer literacy

Risk identification

Education

Degree / Diploma in General Nursing

B-degree in ancillary services

Job description

Mediclinic Upington| Upington | South Africa

Closing date: 10/07/2025
Number of positions: 1
Recruiter name: Roberto Eiman
Reference number: 61523
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.

KEY RESPONSIBILITY AREAS

1. Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge

2. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers

3. Fulfil a patient liaison role throughout the delivery of the Care Expert product

4. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance

5. Drive a culture of improvement, quality and cost efficiency

6. Ensure effective communication and empowerment around value based care within the units

REQUIRED EDUCATION

Degree / Diploma in General Nursing

or

B-degree in ancillary services

REQUIRED EXPERIENCE

5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting

or

Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)

REQUIRED JOB SKILLS AND KNOWLEDGE

• Pharmacology, including Clinical pharmacy and antimicrobial stewardships
• Clinical information capturing and data analytics
• Cost per event management
• Nursing care within an acute-care setting
• Evidence-based practice and guidelines
• Computer literacy (MS Office)
• Risk identification and supporting protocols, e.g. IPC
• Clinical pathways

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile