Care Expert Navigator

Mediclinic International; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Mediclinic Southern Africa is seeking a senior nurse to support integrated care teams across admission, hospitalisation and discharge. The role focuses on clinical efficiency, data-driven governance and partnerships with clinicians and external providers.

The candidate will drive improvements in care pathways, quality and cost efficiency, while acting as a patient liaison throughout the Care Expert product delivery. Requires senior nursing leadership experience.

Qualifications

• 5 years' experience in a senior nursing role in private acute healthcare
• Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)
• Degree/Diploma in General Nursing or B-degree in ancillary services

Responsibilities

• Drive patient clinical efficiency in collaboration with the clinical and nursing team prior to admission, during hospitalisation and post discharge
• Coordinate services with clinician offices and external healthcare providers to support integrated care
• Fulfil a patient liaison role throughout the Care Expert product delivery
• Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• Drive a culture of improvement, quality and cost efficiency
• Ensure effective communication around value-based care within the units

Skills

Pharmacology & antimicrobial steward

Clinical information capturing

Nursing care in acute-care

Evidence-based practice

Risk identification & IPC

Clinical pathways

Education

Degree / Diploma in General Nursing

B-degree in ancillary services

Job description

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Mediclinic Durbanville| Durbanville, Cape Town | South Africa

Closing date: 10/09/2026
Number of positions: 1
Recruiter name: Monique Joy Hector
Reference number: 73231
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.

KEY RESPONSIBILITY AREAS

• 1. Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
• 2. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
• 3. Fulfil a patient liaison role throughout the delivery of the Care Expert product
• 4. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• 5. Drive a culture of improvement, quality and cost efficiency
• 6. Ensure effective communication and empowerment around value based care within the units

REQUIRED EDUCATION

Degree / Diploma in General Nursing

or

B-degree in ancillary services

REQUIRED EXPERIENCE

5 years' experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting

or

Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)

REQUIRED JOB SKILLS AND KNOWLEDGE

• Pharmacology, including Clinical pharmacy and antimicrobial stewardships
• Clinical information capturing and data analytics
• Nursing care within an acute-care setting
• Evidence-based practice and guidelines
• Risk identification and supporting protocols, e.g. IPC
• Clinical pathways

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile