Care Coordinator

LIFE Healthcare Group; Randfontein; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading healthcare provider is looking for a Renal Care Coordinator in Randfontein. This role involves enhancing patient care, managing clinical and financial risks, and coordinating with multidisciplinary teams. Candidates must hold a relevant degree and have 3-5 years of healthcare experience. Proficiency in clinical coding and hospital information systems is advantageous. The position offers the chance to significantly impact patient care and requires a compassionate and skilled individual.

Qualifications

• 3-5 years' experience as a registered healthcare worker.
• Current SANC/HPCSA registration or equivalent.
• Knowledge of clinical coding and renal care.

Responsibilities

• Enhance holistic disease management for patients.
• Support patient education regarding care needs.
• Coordinate MDT meetings and track patient diagnostics.

Skills

Clinical risk management

Financial risk management

Coordination and facilitation

Communication

Problem-solving

Education

Diploma or degree in Nursing or related healthcare qualification

Tools

MS Office

Hospital Information Systems (iMEDS, Impilo)

Job description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Randfontein/Robinson, reporting to Quality Auditor. The successful candidate will be responsible for enhancing holistic disease management for patients by integrating various aspects of the renal journey and supporting the Renal Unit Manager and multidisciplinary team to improve patient care.

Critical Outputs

• Financial Risk Management
  • Identify deviations from the clinical pathway
  • Manage financial risks related to clinical pathway activities, including pre-assessment, authorisation, and coding
  • Support the Bill Auditor in resolving funding disputes
  • Monitor and report event costs
  • Analyze trends to identify deviations and communicate findings

• Clinical Risk Management
  • Conduct clinical pre-assessment post-diagnosis
  • Serve as primary contact for patients from diagnosis until they can self-manage
  • Support patient and family education regarding care needs

• Coordination and Facilitation
  • Build awareness of the Care Coordinator role internally and externally
  • Respond to referrals within 8 working hours
  • Track patient diagnostics and follow-ups to ensure seamless care transitions
  • Coordinate MDT meetings, prepare and record notes
  • Update patient records and communicate with healthcare partners
  • Manage outcomes from MDT meetings and follow-up actions
  • Assess support needs and make referrals
  • Monitor care pathways and post-discharge follow-up
  • Complete reports and educate patients for informed participation
  • Provide emotional support to patients and families

Requirements

• Diploma or degree in Nursing, Physiotherapy, Clinical Associates, Paramedics, or related healthcare qualification with foundational courses in Anatomy, Physiology, Pathophysiology, and Microbiology; minimum 3-5 years' experience as a registered healthcare worker
• Current SANC/HPCSA registration or equivalent
• Knowledge of clinical coding, Life Case Management Toolkit, renal care, billing processes, CPT/CCSA & ICD coding, funder contracts, and hospital industry practices is advantageous
• Computer proficiency

Competencies

• MS Office and Hospital Information Systems (iMEDS, Impilo)
• Sensitivity, diplomacy, organization, communication, problem-solving, resilience, influence, ethics, relationship-building, customer responsiveness, autonomy

Application email: [e-mail]

Closing date: Monday, August 18, 2025

Internal applicants should discuss their application with their line manager. External candidates are also considered.

Life Healthcare is an Equal Opportunity Employer. Only shortlisted candidates will be contacted. If not contacted within two weeks after the closing date, consider your application unsuccessful.