Care Coordinator

LIFE Healthcare Group; Kokstad; On-site; ZAR 450,000 - 550,000; Full time

Job summary

A healthcare organization in Kokstad seeks a Renal Care Coordinator to oversee patient management throughout their renal journey. Responsibilities include clinical risk management, coordinating care processes, and supporting a multidisciplinary team. The candidate should have a nursing qualification and relevant experience in clinical settings. Strong skills in financial management and patient education are necessary. Offers competitive compensation and opportunities for professional growth.

Qualifications

• 3-5 years' experience in a relevant healthcare environment.
• Current SANC/HPCSA registration.
• Knowledge of clinical coding and renal care processes.

Responsibilities

• Facilitate holistic disease management for renal patients.
• Support Multidisciplinary Team and Renal Unit Manager in care activities.
• Track diagnostics and follow-ups.

Skills

Clinical risk management

Financial risk management

Patient education

Coordination and facilitation

Education

Diploma or degree in Nursing or related healthcare qualification

Tools

MS Office

Hospital information systems

Job description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Kokstad/Hibiscus, reporting to Quality Auditor. The successful candidate will facilitate holistic disease management for patients by integrating various aspects of the renal journey, supporting the Renal Unit Manager and the Multidisciplinary Team in care activities.

Critical Outputs

• Financial Risk Management
  • Identify deviations from the clinical pathway
  • Manage financial risks related to clinical pathways, including assessments, authorizations, and coding
  • Support Bill Auditor in resolving funding disputes
  • Monitor and report event costs
  • Analyze trends to identify deviations and influence responsible parties

• Clinical Risk Management
  • Conduct clinical pre-assessment post-diagnosis
  • Serve as primary contact for patients from diagnosis until they can self-manage
  • Support patient and family education regarding care needs

• Coordination/Facilitation
  • Build awareness of the Care Coordinator role
  • Respond to referrals within 8 hours
  • Track diagnostics and follow-ups to facilitate care transitions
  • Coordinate MDT meetings and document outcomes
  • Update patient records and communicate with healthcare partners
  • Manage patient support services and referrals
  • Follow-up post-discharge and monitor progress
  • Complete reports and educate patients for informed decision-making
  • Provide emotional support to patients and families
  • Prioritize workload and develop efficiency systems

Requirements

• Diploma or degree in Nursing or related healthcare qualification with 3-5 years’ experience
• Current SANC/HPCSA registration
• Knowledge of clinical coding, renal care, billing processes, and hospital practices is advantageous
• Computer proficiency

Competencies

• MS Office and hospital information systems
• Sensitivity, diplomacy, organization, communication, problem-solving
• Resilience, influence, ethical behavior, relationship building
• Autonomous working ability

Apply via email to [e-mail] by Monday, August 18, 2025. Internal and external candidates are welcome. Only shortlisted candidates will be contacted. For inquiries, discuss with your line manager if internal. Life Healthcare is an Equal Opportunity Employer.