Care Coordinator

LIFE Healthcare Group; Jeffreys Bay, Gqeberha; On-site; ZAR 300,000 - 550,000; Full time

Job summary

A healthcare provider in Jeffreys Bay is seeking a Renal Care Coordinator to manage holistic care for patients and support the multidisciplinary team. The ideal candidate should have a nursing diploma or degree and relevant experience in renal care. Responsibilities include patient education, managing clinical risks, and coordinating patient care. Competitive salary and benefits offered.

Qualifications

• 3-5 years of experience in a relevant field.
• Current SANC/HPCSA registration or relevant body.
• Knowledge of life case management and renal care.

Responsibilities

• Facilitate holistic disease management for patients.
• Support the Renal Unit Manager and Multidisciplinary Team.
• Manage financial risks related to clinical assessments.

Skills

Nursing

Patient education

Clinical coding

Communication

Organizational skills

Education

Diploma or degree in Nursing or related healthcare qualification

Tools

MS Office

Hospital Information Systems

Job description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Port Elizabeth/Jeffreys Bay, reporting to Quality Auditor. The successful candidate will be responsible for facilitating holistic disease management for patients by integrating various aspects of the renal journey and supporting the Renal Unit Manager and the Multidisciplinary Team.

Function: Nursing Facility

Position: Care Coordinator

Introduction:

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Port Elizabeth/Jeffreys Bay, reporting to Quality Auditor. The successful candidate will facilitate holistic disease management for patients, improving care by supporting the Renal Unit Manager and the Multidisciplinary Team.

Critical Outputs:

1. Financial Risk Management:
   • Identify deviations from the clinical pathway.
   • Manage financial risks related to clinical assessments, authorizations, and coding.
   • Support the Bill Auditor in resolving funding disputes.
   • Monitor and report on event costs.
   • Analyze trends to identify deviations and influence responsible persons.
2. Clinical Risk Management:
   • Conduct clinical pre-assessments post-diagnosis.
   • Serve as the primary contact for patients from diagnosis until they can self-manage.
   • Support patient and family education regarding care needs.
3. Coordination/Facilitation Role:
   • Build awareness of the Care Coordinator role among service providers.
   • Respond to referrals within 8 working hours.
   • Track patient diagnostics and follow-up appointments.
   • Liaise with doctors and MDT members on test results and care plans.
   • Prepare and organize MDT meetings, record outcomes, and update patient records.
   • Coordinate post-discharge follow-up and monitor care pathways.
   • Assess patient needs and refer to appropriate services.
   • Educate patients on care options and support decision-making.
   • Provide emotional support to patients and families.

Requirements:

• Diploma or degree in Nursing, Physiotherapy, or related healthcare qualification with at least 3-5 years’ experience.
• Current registration with SANC/HPCSA or relevant body.
• Knowledge of clinical coding, life case management, renal care, and billing processes is advantageous.
• Proficiency in computer applications.

Competencies:

• MS Office and Hospital Information Systems proficiency.
• Sensitivity, diplomacy, organization, communication, problem-solving, resilience, influence, and ethical behavior.
• Ability to work independently.

Interested candidates should email [e-mail]. Closing date: Monday, August 18, 2025.

Internal applicants are encouraged to discuss their application with their line manager. External candidates are also considered.

Life Healthcare is an Equal Opportunity Employer. Only shortlisted candidates will be contacted. If you do not hear within two weeks post-closing, consider your application unsuccessful.