Care Coordinator

LIFE Healthcare Group; Brits, Pretoria; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading healthcare provider is seeking a Renal Care Coordinator in Brits to enhance disease management for renal patients. Responsibilities include clinical pre-assessment, coordination of care, and financial risk management. Ideal candidates should possess a diploma in nursing, 3-5 years of experience, and current registration with SANC. This role offers a chance to impact patient care positively.

Qualifications

• 3-5 years of experience in a relevant field.
• Current registration with SANC/HPCSA.
• Knowledge of clinical coding and renal care is an advantage.

Responsibilities

• Facilitate enhancement of disease management for patients.
• Conduct clinical pre-assessment post-diagnosis.
• Organize and document MDT meetings.

Skills

Nursing experience

Clinical risk management

Financial risk management

Computer proficiency

Patient education

Education

Diploma or degree in Nursing

Tools

MS Office

Hospital information systems

Job description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Pretoria/Brits, reporting to Quality Auditor. The successful candidate will be responsible for facilitating the enhancement of holistic disease management for patients by integrating various aspects of the renal journey, supporting the Renal Unit Manager and the Multidisciplinary Team to improve patient care.

Critical Outputs

• Financial Risk Management
  • Identify deviations from the clinical pathway
  • Manage financial risks related to clinical pathways, including assessments, authorizations, and coding
  • Support Bill Auditor in resolving funding disputes
  • Monitor and report event costs
  • Analyze trends and present findings to responsible parties

• Clinical Risk Management
  • Conduct clinical pre-assessment post-diagnosis
  • Serve as primary contact for patients until they can self-manage
  • Support patient and family education throughout their journey

• Coordination/Facilitation
  • Build awareness of the Care Coordinator role
  • Respond to referrals within 8 hours
  • Track patient diagnostics and appointments
  • Liaise with doctors and MDT members regarding test results
  • Organize and document MDT meetings
  • Maintain patient records and communicate with healthcare partners
  • Manage outcomes from MDT meetings
  • Assess patient support needs and make referrals
  • Follow-up post-discharge and monitor progress
  • Complete reports and educate patients on care options
  • Provide emotional support and empower patients
  • Prioritize workload and improve systems

Minimum Requirements

• Diploma or degree in Nursing or related healthcare qualification with 3-5 years’ experience
• Current registration with SANC/HPCSA
• Knowledge of clinical coding, renal care, billing, and hospital practices (advantage)
• Computer proficiency

Competencies

• Proficiency in MS Office and hospital information systems
• Sensitivity, diplomacy, organization, communication, problem-solving, resilience, influencing, ethics, relationship-building, customer responsiveness, autonomy

Email: [e-mail] | Closing date: Monday, August 18, 2025

Internal applicants should discuss their application with their line manager. External candidates are also considered. Only shortlisted candidates will be contacted. If not contacted within two weeks post-closing, consider your application unsuccessful.