Job Description
Key Performance Output
The successful candidate will be reporting to the Manager: Landside Operations and will be responsible but not limited to the following:
- Patrol Car Park areas in order to monitor functionality and cleanliness of car park equipment and report non-compliance.
- Remove coin and note jams from pay stations as and when required.
- Follow up on all reported non-compliance to ensure remedial action has been taken.
- Notify relevant personnel in case of emergencies occurrences.
- Routine inspections, maintenance and reporting of equipment.
- Monitor and report non-compliance in terms of infrastructure.
- Monitor and replenish consumables as well as removal of ticket jams.
- Participate in ad hoc services as and when required.
- Ensure proper handover to next shift to limit disruptions.
- Assist customers with equipment related issues to ensure minimum interruption of traffic flow.
- Assist customers with card payments.
- Investigation of customer related queries and escalate as and when required.
- Replenish change at pay stations as and when required.
- Manage and reconcile the daily float.
- Assist customers with change when required.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals. Implement remedial actions where required.
Technical Skills And Experience
The following skills & experience is required or equivalent of such is required:
- National Senior Certificate (Grade 12) is essential.
- 1 year operational experience is essential.
- Code-B motor vehicle license.
- Basic proficiency of MS Office packages.
Competencies
- Communication
- Decision making
- Planning and organising
- Problem solving
- Conflict Management
- Interpersonal skills
- Attention to detail
- Coping with pressure.
Application and Enquiries
Kindly apply online for this opportunity by 24/04/2025.
Shortlisted candidates will be required to provide Proof of their qualifications, NQF level and credits, and must be eligible for top security clearance within 3 Months of appointment.
Positions will be filled in the line with Airports Company South Africa Values and Employment Equity Policy and Plan.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.