Cape Town Solar Systems Support Technician

Camino Recruit; Cape Town; On-site; ZAR 150,000 - 240,000; Full time

Job summary

Camino Recruit is hiring for a customer-facing Technical Support role in Cape Town. You will diagnose and troubleshoot solar PV systems, inverters and batteries remotely, helping customers understand their solar setups and improve performance.

This is office-based, Mon-Fri 08:00-17:00, with training and career development in renewable-energy tech. Ideal candidates have engineering studies in Electrical/Mechatronics or hands-on solar experience, strong problem-solving, and the ability to explain

Qualifications

• Experience in solar PV systems, inverters, batteries, or monitoring
• Engineering studies/qualification in Electrical/Mechatronics or Renewable Energy
• Customer-facing or technical support experience is a plus but not essential for students/graduates
• Strong problem-solving skills and ability to explain technical information clearly

Responsibilities

• Provide first-line technical support to customers with solar system issues
• Troubleshoot solar PV systems, inverters, batteries and performance remotely
• Analyze system data to identify faults or performance issues
• Explain checks and solutions clearly and patiently to customers
• Assist customers with apps and monitoring platforms
• Escalate unresolved issues to the appropriate team while owning the resolution
• Maintain accurate records of queries, steps and resolutions
• Collaborate with internal teams to resolve customer issues

Skills

Troubleshooting

Customer communication

Technical support

Education

Electrical Engineering / Mechatronics or Renewable Energy related

Tools

Monitoring platforms

Job description

Camino Recruit is hiring for a customer-facing Technical Support role in Cape Town. You will diagnose and troubleshoot solar PV systems, inverters and batteries remotely, helping customers understand their solar setups and improve performance.

This is office-based, Mon-Fri 08:00-17:00, with training and career development in renewable-energy tech. Ideal candidates have engineering studies in Electrical/Mechatronics or hands-on solar experience, strong problem-solving, and the ability to explain