Cape Town Based On-Boarding, Training And Development Coach

Cullinan Holdings Limited; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

An established industry player is seeking an On-boarding and Development Coach in Cape Town to enhance the success of new consultants. This role is pivotal in guiding fresh talent through their training and ensuring they meet key performance indicators. You will collaborate closely with regional managers and the training department while fostering a supportive environment for new team members. If you are passionate about mentoring and have a strong background in travel consulting, this is an exciting opportunity to contribute to a vibrant company culture and help shape future leaders in the travel industry.

Benefits

Provident fund and risk cover

Medical aid contribution

Career growth

Travel opportunities

Unique company culture

Qualifications

• 3+ years of Travel Consulting experience with a proven track record.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage the on-boarding process for new consultants and ensure training success.
• Identify training needs and provide ongoing coaching and support.

Skills

Travel Consulting Experience

Communication Skills

Interpersonal Skills

Problem Solving

Decision Making

Team Player

Tools

GDS (Amadeus)

Job description

Pentravel, a division of Cullinan Holdings, is looking for a Cape Town based On-boarding and Development Coach.

This role is integral to the success of our Cape Region, and you will be responsible for all our brand new Cape consultants by coaching and developing them, as well as ensuring their on-boarding process is completed successfully.

Your Key Responsibilities Will Be:

1. Managing the on-boarding process for each new consultant ensuring they successfully pass their Travel Consultant training.
2. Introduce and ensure new consultants meet their 4 month KPI's, sales targets and product support goals.
3. Identify training needs and opportunities within the Cape Region.
4. Provide coaching and support to new consultants on an ongoing basis and respond to queries and challenges as they arise.
5. Work collaboratively with the Cape Town and On-Line Regional Managers, as well as the Cape Town Management team and Training Manager/department.
6. Be actively involved in Company Social events and after hours training ensuring that you are leading by example.
7. Uphold and live by our Company Values.

Requirements:

1. A minimum of 3 years plus Travel Consulting experience with a proven track record of success will be an advantage.
2. GDS experience - Amadeus preferable.
3. Excellent communication and interpersonal skills with the ability to build relationships with team members as well as be a team player.
4. Strong problem solving and decision making abilities.
5. You need to be driven and have a strong understanding of the Travel Industry as a whole.
6. Personal attributes should include enthusiasm, nurturing, mentoring and patience.
7. Willingness to always be available to all consultants as needed.
8. Own vehicle is essential as you will need to visit all stores in the Cape Region in person.

Benefits:

1. Provident fund and risk cover.
2. Medical aid contribution.
3. The opportunity to be a part of our unique company culture!
4. Career growth.
5. Travel opportunities.