Cape Town based On-boarding, Training and Development Coach

Cullinan Holdings Limited; Bellville; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Pentravel, part of Cullinan Holdings, is seeking an On-boarding, training, and Development Coach based in Cape Town. This key role involves managing the onboarding and development processes for new consultants, ensuring they meet sales targets and receive continuous support. Successful applicants will have extensive travel industry experience and strong coaching skills, contributing to a vibrant company culture with ample growth opportunities.

Benefits

Provident fund and risk cover

Medical aid contribution

Career growth

Travel opportunities

Qualifications

• Minimum of 3+ years Travel Consulting experience.
• Proven track record of success is advantageous.
• Previous training and/or coaching experience required.

Responsibilities

• Manage onboarding for new consultants.
• Cooperate with management to ensure KPI achievement.
• Identify training opportunities within the region.

Skills

Communication

Interpersonal Skills

Problem Solving

Team Collaboration

Tools

GDS - Amadeus

Job description

Pentravel, a division of Cullinan Holdings, is looking for a Cape Town based On-boarding, training, and Development Coach.

This role is integral to the success of our Cape Region, and you will be responsible for all our brand new Cape consultants by coaching and developing them, as well as ensuring their on-boarding process is completed successfully.

Your key responsibilities will be:

• Managing the on-boarding process for each new consultant ensuring they successfully pass their Travel Consultant training
• Introduce and ensure new consultants meet their 4 month KPI's, sales targets and product support goals
• Identify training needs and opportunities within the Cape Region
• Provide coaching and support to new consultants on an ongoing basis and respond to queries and challenges as they arise
• Work collaboratively with the Cape Town and On-Line Regional Managers, as well as the Cape Town Management team and Training Manager/department
• Be actively involved in Company Social events and after hours training ensuring that you are leading by example
• Uphold and live by our Company Values
  
  
  

Requirements

• A minimum of 3 years plus Travel Consulting experience with a proven track record of success will be an advantage
• GDS experience - Amadeus preferable
• Excellent communication and interpersonal skills with the ability to build relationships with team members as well as be a team player
• Previous training and/or coaching experience
• Strong problem solving and decision making abilities
• You need to be driven and have a strong understanding of the Travel Industry as a whole
• Personal attributes should include enthusiasm, nurturing, mentoring and patience
• Willingness to always be available to all consultants as needed
• Own vehicle is essential as you will need to visit all stores in the Cape Region in person
  
  
  

Benefits

• Provident fund and risk cover
• Medical aid contribution
• The opportunity to be a part of our unique company culture!
• Career growth
• Travel opportunities