Cape BPO Day of 1000 Opportunities - Boomerang BAE 2025

Boomerang BPO; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Boomerang BPO is seeking customer service professionals for a reputable UK client. The role offers thorough training in a supportive environment, emphasizing reliability and strong communication skills. Candidates will engage with UK clientele through various communication channels and are required to have a clear criminal record with at least Matric qualifications.

Qualifications

• Experience dealing with international clientele is advantageous.
• Clear criminal record is mandatory.

Responsibilities

• Provide excellent customer service in an Omni-channel environment.
• Respond to emails, multimedia chats, and telephonic enquiries.

Skills

Verbal communication

Written communication

Reliability

Flexibility

Multi-tasking

Education

Matric / NQF level 4

Job description

WHO ARE WE?

BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005.

We boast a warm, employee-focused environment, including a company value of "Having Fun". Being forward thinking and stable, we've adapted with strength to all 2020 has brought, continuing to grow existing teams, while currently on boarding new clients.

Our modern, spacious, funky workplace is conveniently located in Wynberg's Maynard Mall, (next to Home affairs) for easy access to transport and surrounding shops.

MORE ABOUT THE ROLE

Our client is a reputable well-known brand in the UK which requires your excellent Customer Service skills within an Omni-channel environment servicing their UK clientele.

Thorough and rewarding training is provided by our highly skilled Trainers, equipping those hungry for growth with bright opportunities to take their career into their own hands and make it happen.

Note : Some mobile devices may not be compatible and you will have to submit your application by using a desktop computer.

Requirements

The role requires your reliability, flexibility, professionalism, great verbal & written English communication skills and a friendly "can do" attitude.

Experience in a similar role dealing with international clientele will be advantageous.

Ability to cope with multi-tasking in this fast paced, demanding environment, responding on emails, multimedia chats and telephonic enquiries.

Matric / NQF level 4 required/mandatory

Clear criminal record is mandatory.