Campus Head - Cape Town

Complement Recruitment; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company is seeking a Campus Head in Cape Town to manage branch operations, sales growth and service delivery. The role requires 3-5 years of branch management experience and entails leading marketing strategies, financial control, and fostering a positive student experience.

Qualifications

• 3-5 years of experience in branch management activities.
• Own transport and valid driver’s license.

Responsibilities

• Implement and achieve campus sales targets according to the national sales strategy.
• Manage staff performance, training, and goal setting.
• Oversee academic quality, including lesson plans and evaluations.

Skills

Problem solving

Business acumen

Conflict management

Time management

Leadership

Advanced communication skills

Ability to manage change effectively

Interpersonal skills

Education

3-year qualification in Business, Hospitality Management, Operations, or Sales & Marketing

Post-Graduate qualification in Hospitality Management or Retail

Job description

Complement Recruitment is recruiting for a Campus Head based in Cape Town. The Campus Head is responsible for the overall management and performance of the branches and Service Management, including facilities, staff, business growth (sales), finances, and student service delivery.

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Minimum Requirements: Qualifications and Skills

Qualifications:

• 3-year qualification in Business, Hospitality Management, Operations, or Sales & Marketing
• Post-Graduate qualification in Hospitality Management or Retail is advantageous
• Own transport and valid driver’s license

Competencies Required:

• Problem solving
• Business acumen
• Conflict management
• Time management
• Leadership
• Advanced communication skills
• Ability to manage change effectively
• Interpersonal skills

Experience Requirements:

• At least 3-5 years of experience in branch management activities

Key Responsibilities:

• Implement and achieve campus sales targets according to the national sales strategy
• Coordinate marketing and sales strategies for the campus
• Manage enquiry systems and campus events to generate exposure and enquiries
• Ensure sales processes are followed and manage the enrolment database
• Manage sales team performance and motivation
• Identify opportunities for additional revenue and new business
• Control costs, manage debtors, and ensure profitability
• Maintain financial policies, budgets, and controls
• Manage assets, facilities, and health & safety compliance
• Oversee academic quality, including lesson plans, evaluations, and audits
• Manage staff performance, training, and goal setting
• Promote community engagement and social responsibility initiatives
• Implement customer relationship strategies and ensure a positive student experience