Job Description
Qualifications:
- 3-year qualification in Business or Hospitality Management / Sales & Marketing.
- Post-Graduate qualification in Hospitality Management is advantageous.
- At least 3-5 years of experience in branch management activities.
Job Summary:
Ensure professional general management and excellent performance of the business, focusing on facilities, staff, sales growth, finances, and student service delivery.
Responsibilities:
- Implement the national sales strategy and achieve campus sales targets.
- Coordinate and manage the marketing and sales strategies to generate inquiries.
- Manage inquiry systems and campus events to increase exposure and inquiries.
- Ensure adherence to the sales process and maintain the enrollment database.
- Convert inquiries to sales and manage application fees and deposits.
- Manage, train, and motivate the sales team to meet targets.
- Identify opportunities for additional revenue and new business.
- Manage financials, including cost control, debtors, and profitability.
- Maintain financial policies, manage budgets, and control expenses.
- Order ingredients within budget and oversee asset management.
- Manage system administration, facilities, and ensure health and safety standards.
- Negotiate with suppliers and industry partners, and ensure quality standards.
- Oversee quality control, lesson plans, and evaluations.
- Adhere to academic schedules, manage audits, and evaluate lecturers.
- Manage student and staff performance, conduct coaching, and address training needs.
- Support community projects and CSR initiatives.
- Implement CRM strategies and foster a customer-centric environment.
- Handle student feedback and complaints promptly.
- Create an engaging student life experience on campus.