Camp Manager

African Echoes Recruitment; South Africa; On-site; ZAR 179,000 - 201,000; Full time

Benefits offered by this job

Accommodation provided

Meals included

Provident fund

Job summary

African Echoes Recruitment is seeking an experienced Camp Manager for a Big Five luxury safari camp in Waterberg, Limpopo. The role requires a strong luxury hospitality background, sharp attention to detail and proven management of a high-end safari lodge, with responsibility for daily operations and a premier guest experience.

The ideal candidate will lead the camp team, manage housekeeping/maintenance, oversee F&B, stock control and financial reporting while ensuring safety and compliance.

Qualifications

• Minimum 5 years' experience in Camp Manager, Lodge Manager, Assistant General Manager or similar senior hospitality role.
• Experience in luxury safari lodge, tented camp, private villa or 5-star lodge.
• Strong leadership and people-management skills.
• Excellent guest relations and communication skills.
• Hands-on experience with stock, purchasing and financial controls.
• Experience with beverage stock and sales.
• Housekeeping and maintenance coordination experience.
• Sound administrative and reporting abilities.
• Computer literate with Microsoft Office and hospitality systems.
• Valid driver s licence and safari driving ability.
• Passion for hospitality and safari industry.
• Mature, professional and independent.
• References from at least three former managers/employers.

Responsibilities

• Take full responsibility for the day-to-day running of the camp.
• Oversee the complete guest journey from arrival through departure.
• Personally oversee guest arrivals, departures, meals and special occasions.
• Ensure personalised and exceptional guest service.
• Manage guest preferences and dietary requirements.
• Lead, motivate and manage the camp team.
• Conduct daily staff briefings and monitor performance.
• Identify training needs and support staff development.
• Conduct daily inspections of guest tents and public areas.
• Ensure housekeeping and camp standards are maintained.
• Oversee maintenance and preventative maintenance.
• Oversee Food & Beverage operations and meal service.
• Monitor beverage stock, sales and wastage.
• Manage stock, purchasing and supplier relations.
• Monitor revenue opportunities and guest charges.
• Maintain accurate financial controls and operational reporting.
• Ensure health, safety, hygiene and security standards.
• Liaise with Head Office and senior management.
• Ensure policies, procedures and SOPs are followed.

Skills

Leadership

Guest relations

People management

Stock management

Financial controls

Beverage stock & sales

Housekeeping management

Maintenance coordination

Communication skills

Microsoft Office

Driver's license

Safari environment familiarity

Tools

Microsoft Office

Hospitality systems

Job description

A Big Five luxury safari camp in the Waterberg, Limpopo is seeking an experienced and highly motivated Camp Manager to take responsibility for the day-to-day operational management of the camp and overall guest experience.

The successful candidate will have a strong luxury hospitality background, excellent attention to detail and proven experience in a luxury safari lodge or tented camp environment.

REQUIREMENTS

• Minimum 5 years' experience in a Camp Manager, Lodge Manager, Assistant General Manager or similar senior hospitality management position
• Previous luxury safari lodge, tented camp, private villa, 5-star lodge or high-end hospitality experience
• Strong leadership and people-management skills
• Excellent guest relations and communication skills
• Strong luxury service and guest hosting experience
• Experience managing Housekeeping and maintenance requirements
• Strong stock management and financial control experience
• Experience with beverage stock and sales
• Experience with curio/retail sales advantageous
• Strong administrative and reporting skills
• Computer literate with Microsoft Office and hospitality systems experience
• Valid driver's licence and ability to drive in a safari environment
• Passion for hospitality, conservation and the safari industry
• Mature, professional, hands-on and able to work independently
• Contactable references from at least three previous managers/employers

KEY RESPONSIBILITIES

• Take full responsibility for the day-to-day running of the camp
• Oversee the complete guest journey from arrival through departure
• Personally oversee guest arrivals, departures, meals and special occasions
• Ensure personalised and exceptional guest service
• Manage guest preferences, dietary requirements and special requests
• Lead, motivate and manage the camp team
• Conduct daily staff briefings and monitor staff performance
• Identify training requirements and assist with staff development
• Conduct daily inspections of guest tents and public areas
• Ensure Housekeeping and camp standards are consistently maintained
• Oversee maintenance requirements and preventative maintenance
• Oversee Food & Beverage operations and meal service
• Monitor beverage stock, sales and wastage
• Manage stock, purchasing, supplier requirements and regular stock takes
• Monitor revenue opportunities, guest charges and additional services
• Maintain accurate financial controls and operational reporting
• Ensure health, safety, hygiene and security standards are maintained
• Liaise with Head Office and senior management
• Ensure company policies, procedures and SOPs are implemented

PACKAGE

• Single live-in position
• Accommodation provided
• Meals includedli>
• Salary: R16,000 – R18,000 per month, depending on experience
• Compulsory provident fund
• 7 consecutive days off per month
• 21 consecutive days annual leave

LOCATION

Waterberg – Limpopo
or smaller.