Call Centre Contact Agent – SSCCCA

Armstrong Appointments; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Armstrong Appointments seeks highly motivated individuals for a role focused on customer service in the financial sector. Candidates will pitch business to healthcare professionals and collaborate with financial advisors, requiring strong communication and time management skills. This position promises a dynamic environment aimed at achieving targets in business development.

Qualifications

• Strong communication skills, both written and verbal.
• In-depth knowledge of company’s products and services.
• Expertise in areas such as financial services.

Responsibilities

• Pitch business to potential clients and book appointments.
• Source leads and collaborate with financial advisors.
• Meet daily, weekly, and monthly targets.

Skills

Communication

Interpersonal Skills

Time Management

Adaptability

Troubleshooting

Education

Customer Service Experience

Job description

Requirements:

• Strong communication skills, both written and verbal
• Exceptional interpersonal and rapport-building abilities
• Patience and empathy
• Strong time management and organizational skills
• Adaptability and flexibility
• Comfortable working in fast-paced environments
• Basic to advanced troubleshooting skills, depending on role and industry
• In-depth knowledge of our company’s products and/or services
• Expertise in customer service areas such as wealth portfolios, short-term insurance, financial services, and other relevant fields

Duties:

• Pitch our business to potential new clients and book appointments with doctors for financial advisors
• Source leads from various channels
• Collaborate closely with financial advisors
• Schedule appointments aligning with financial advisors’ availability
• Meet daily, weekly, and monthly targets
• Communicate effectively with our target market in the medical sector
• Contribute noticeably to new business development

This position is for highly motivated, target-driven individuals.

A consultant will contact you if shortlisted. If you do not hear from us within 2 weeks, please consider your application unsuccessful. We will keep your CV on our database for potential future opportunities.